Mike
GBDO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.
Shane
GBFirst time to use a camper rental… First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind. Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020 I was wanting to rent it from 4th to the 7th. Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used. Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.
Ellwood Barley
GBWe have been signed up for three months… We have been signed up for three months and have not received one inquiry or request for rental of our rv!.
Kenny Lewis
GBDo not book your rv on Rvngo Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?
TJ
GBFalse advertising at it's best. In every online ad they say no fees. Then when I go to book the RV, there's an extremely high fee. The one I was gonna rent had a $337 fee. The RV rental cost was only $600. It would be nice if they didn't do false advertising. UPDATE: RVnGO needs to give me a way to send them the screenshot I took of their fees. They say they don't have fees but I have the screenshot to prove it. UPDATE: I want a way to post the screenshot here so others can see. And please don't try to insult me with your word games. I know what a fee is. If others choose to pay, that's their business. I refuse to pay you $337 on a $600 rental.