Cabins of the Smoky Mountains

Hidden Valley Road 653, 37738, Gatlinburg, United States
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1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About Cabins of the Smoky Mountains

Search over 400 rental cabins in Gatlinburg, Pigeon Forge and the Smoky Mountains. Get $400 in coupons when you book. See our specials for last minute deals.

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Staunchis Williams
GB

Don't do it!!!!! Last year the bathroom was leaking over the kitchen. We didn't have any pots and pans. Cabinet doors in the kitchen were broken or missing. When we called guest services nobody ever showed up. Tried them again this year. We ended up having to cancel due to a death in the family and lost our entire deposit of almost $2000. This is a horrible place to get a cabin. I wouldn't recommend them to anyone.

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Daniel Everhart
GB

Trash everywhere upon arrival Trash everywhere upon arrival, late checking us in. Very few towels. The plumbing backed up Saturday morning. Maintenance arrived late afternoon. Septic tank was full. We couldn't shower or use the bathroom Sat or Sunday morning. When we checked out, the plumbing was still backed up. It was a mess. I am a licensed plumbing contractor for 50 years experience.

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Will Leclaire
GB

Absolutely horrible customer service Absolutely horrible customer service. They lied to me over the phone and said we could reserve a cabin for our wedding and would have no issues setting up things with the vendors. Then they sent me an email after I paid my reservation fee and refused to give me the address so I could coordinate with my vendors. When we requested a refund for the amount of the deposit since it is impossible to coordinate with vendors when you can't give them an address they refused. This company is horrible.

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Ida Rodriguez
GB

We rented cabin "Remember WhenRemember When Cabin We rented cabin "Remember When, " because of the race car simulators . One didnt work, big upset. Cabin had ants. HBO channel didnt work. But staff sent exterminator. They also offered discounts for returning. We shall return again for 5th year. Love it. Thank you

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Munyan Family
GB

Remember When cabin Remember When cabin. Cabin to sleep10-12 people. Not enough towels and bedding provided. Had to call twice for them. Took hours to be delivered. Kitchen nozzle broken. Shower knob broken. Coffee pot leaked all over counter. Took hours to get a new one. Driving simulators broken all week, no reimbursement. Hot tub jets broken. Will never go back to this company!!!

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