Cabins of the Smoky Mountains

Hidden Valley Road 653, 37738, Gatlinburg, United States
image
1.50
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

10.00%

1

80.00%
About Cabins of the Smoky Mountains

Search over 400 rental cabins in Gatlinburg, Pigeon Forge and the Smoky Mountains. Get $400 in coupons when you book. See our specials for last minute deals.

Tags
Contact Info

You need to Login first to submit your review.

image
Patti Landry Boudreaux
GB

Do not rent from this company worst… Do not rent from this company worst cabin ever, these are not luxury cabins. I rented Elizabeth View II it was so nasty and dirty, the table look like they picked it up on the side of the road. Upstairs AC was broken, My husband and I went but cleaning supplies and it took us 4 hrs to clean it. Cleaning people never showed up. 12 person cabin only 2 face towels had to go buy towels before my family showed up, the 7 tv none worked. DO NOT RENT FROM THIS COMPANY, NOT LUXURY AT ALL. WOULD NOT MOVE US TO ANOTHER CABIN. BEWARE

image
Rebecca Cooper
GB

Never Again. Upon arrival, the air conditioning was broken and the backyard was completely polluted with trash including cans, Solo cups, plates, and other garbage. The house was not clean. There were Doritos on the floor and steps. The surfaces were thick with dust and many windows had thick cobwebs in the INSIDE. The surround-sound in the media room did not work and there was a large leak in the ceiling on the first floor from the second floor bathroom. We had to keep a trashcan on the dining room table to catch the water. The Wifi went in and out and was mostly unusable. The only positive feedback we can give is that guest services was pleasant and responsive whenever we called about the problems we were experiencing. I would never stay here again or recommend it.

image
Daniel Everhart
GB

Trash everywhere upon arrival Trash everywhere upon arrival, late checking us in. Very few towels. The plumbing backed up Saturday morning. Maintenance arrived late afternoon. Septic tank was full. We couldn't shower or use the bathroom Sat or Sunday morning. When we checked out, the plumbing was still backed up. It was a mess. I am a licensed plumbing contractor for 50 years experience.

image
Kelly V
GB

Cabin was filthy without advertised amenities Cabin was filthy, nasty, and disgusting with raggedy old furniture. Blinds were broken, fireplaces didn't work, theater room was a joke, pool table was nasty, no coffee pot (was told to buy one), bed linen looked old and dirty, cookware was old and cheap, and the office staff were dishonest and rude. I will NEVER book a cabin with them again. Left after 1 night and found another cabin. They refused to refund our money so we disputed it with our credit card company and got a refund. The cabin was NOTHING like the pictures and the website was very misleading.

image
Sonia Guerrero Newell
GB

Rustic Splash not worth the money We stayed 3 nights at Rustic Splash in August of 2019. Unfortunately, our stay was less than what we expected. The first night I spent hours on the phone trying to report everything that was broke. The hot tub kept losing water. Finally on our last night the maintenance person discovered it had a leak. The jacuzzi tub had pieces missing and tile broken on the surrounding wall. The security system didn’t work. The air hockey game in the loft was falling apart. We found mouse droppings in four places in the cabin. Disappointed to say the least!!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow