Robert Ray
GBWe have had nothing but great… We have had nothing but great experiences at all the Blue Pacific Properties. They deliver what they say and are responsive to any questions. Keep up the good work
Doug Perry
GBDon’t rent property managed by Blue… Don’t rent property managed by Blue Pacific Vacation Rental. Horrible customer service! We’ve rented a Depoe Bay property four out of the last five years. (The Lighthouse) Never needed the management company until this trip. The unit was short several items such as TP, Kleenex, hand towels etc. We politely informed Blue Pacific. We received a very rude response stating that all items were stocked in the unit and insinuating that we must be either stupid, lying or both. Eventually the staff came with the missing items, but what a huge hassle! And no apology! We will never rent another property managed by this company. They have earned their ratings. 1.5 star Yelp and 1 star Better Business Bureau.
Cindy Laban
GBThe experience was just ok, not great The unit was nice, but there was a large stain on the carpet and we could not get the hot tub Jets off. Nobody answered at either phone number that we were given
Maria
GBConsidering we stayed a year ago... Considering we stayed a year ago, left early due to the lack of cleanliness of the condo and called and complained about it and the customer service person I spoke to didn’t seem to care or even try and make it right, and are just now being asked to rate our stay I’ve decided to give a 1 Star because the experience was so disappointing. We have been staying at these condos for years and we’re treated so poorly and because of this we have decided to stay elsewhere for the 1st time. This is unfortunate as we had always had such a great time here.
Judith Harding
GBBlue Pacific was fine to work with and… Blue Pacific was fine to work with and have no complaints. However, knowing how exceptionally clean they required the unit to be left upon our departure, we were a bit disappointed about the few things WE desired to clean, (and did) as we also are very fussy about the cleanliness in our lives. I did take pictures of the cobwebs holding dead spiders and little other critters along with pictures of my adult daughter scrubbing the stove burners and also the pullout area in front of the kitchen sink that holds small items. And, we were a bit grossed out at the closet door runner areas, all dirty and rusted. A home like that should not appear that way for anyone's sake, especially when we do pay good money for our stay. Other than that, the experience quite pleasant for all 6 of us senior citizens.