
DP
GBWe had an amazing view at the condo and… We had an amazing view at the condo and saw lots of whales however, it was extremely uncomfortable to sit in the living area as the furniture smelled so bad like old body odor. We even tried put blankets over the furniture to mask the smell without any luck. The bedrooms on the most part were nice however, very dusty. I was told that they don't always clean in between stays which seems very odd to me as they charge a cleaning fee to every guest so they should clean it after every guest. We had to have them come clean the floors, and dust. I wouldn't say the people at Blue Pacific are very patient. But again I will say that the view is spectacular!!

Judith Harding
GBBlue Pacific was fine to work with and… Blue Pacific was fine to work with and have no complaints. However, knowing how exceptionally clean they required the unit to be left upon our departure, we were a bit disappointed about the few things WE desired to clean, (and did) as we also are very fussy about the cleanliness in our lives. I did take pictures of the cobwebs holding dead spiders and little other critters along with pictures of my adult daughter scrubbing the stove burners and also the pullout area in front of the kitchen sink that holds small items. And, we were a bit grossed out at the closet door runner areas, all dirty and rusted. A home like that should not appear that way for anyone's sake, especially when we do pay good money for our stay. Other than that, the experience quite pleasant for all 6 of us senior citizens.

Cindy Laban
GBThe experience was just ok, not great The unit was nice, but there was a large stain on the carpet and we could not get the hot tub Jets off. Nobody answered at either phone number that we were given

Anonymous
GBNeeds some updating. Some units are starting to look their age. Small problems such as loose toilet seat, missing light bulbs etc. Nothing major. Will probably keep coming back as I love the location and the views from the balconies.

Katie Debonaducci
GBBlue Pacific says COVID does not apply?!? As you can see from the numerous reviews since COVID, this company has taken advantage of its customers - many of them being long-time customers such as ourselves (13 rentals!). We also had to cancel due to having multiple families coming from various parts of the country; many with underlying health conditions. It was one of the most painful transactions we've ever dealt with. We weren't even asking for a refund - we asked if we could apply our payment to the home the following year. Not "per the contract". COVID didn't exist when the contract was agreed upon! Rude, would not return calls, would not abide by the guidelines set forth by Oregon's governor. Our own family made the decision to vacation in Sunriver alone, without the rest of our family. We called a few other property management companies, along with VRBO - they ALL had very lenient cancellation policies during this pandemic. Ended up using "Village Properties at Sunriver" - very gracious and helpful with our many calls. Also, we found after renting from a different company, the "clean up" mandated by Blue Pacific is ridiculous! This was the first year, the only thing we needed to do was take out the trash and start the dishwasher - done. Not the case with Blue Pacific. The housekeeping fee BP charges would indicate a spotless home upon arrival - it's "surface" clean but never feels real clean. Blue Pacific is not local and not nice. Avoid, avoid, avoid, and be kind and support the many other local businesses in Sunriver!