I purchased my hotel stay last year I purchased my hotel stay last year. When I went to look at booking dates I discovered your no longer operational, with no email explanation. I followed the link requesting my refund in January, 2022. Still no confirmation. It says it will be refunded in 90 days. NOT TRUE!! It is now MAY and still no refund. I am writing to express my unhappiness and request this be address immediately.

Based on another customer's advice we… Based on another customer's advice we managed to get full refund for our bookings. I recommend to contact Waylon White waylon.white(at)unsold.com or management(at)bookvip.com and ask for refund. It took him 3 weeks to reply but it was worth waiting. Christmas miracle :)

Like everyone else here I got duped… Like everyone else here I got duped into buying a trip that never eventuated because they were a SCAM from day 1. When I went to book the hotel I found out they had closed down 14 months after purchasing hotel stay. Because it had been so long since I purchased the trip on my credit card I couldn't even claim it as fraudulent. How these people sleep at night with stealing people's hard earned money I'll never know but you won't live a pretty life with this over your heads forever!

Be careful Be careful! Thieves.

Was anyone successful with a refund… Was anyone successful with a refund from their form? Also Was anyone successful with their Bank for a 💳 Card Refund submission claim? No reply from our Bank weeks since submitting request. Maybe as a collective we could take it to Watchdog on The One Show Matt Allwright and Nikki Fox investigate your consumer issues whilst keeping you up to date with the latest scams and advice, every Wednesday at 7pm on The One Show. To contact us email addresses are not permitted here tweet us @Watchdog or send us a message on Facebook BBC Watchdog.