Marci Wright
GBI would like to give them 0 stars I would like to give them 0 stars. I have tried on three separate occasions to book a trip to visit my son using my RCI points and (even with flexible dates) they always tell me there is nothing available. When I called today they offered to book me a hotel in Florida using all 36,500 of my points PLUS paying $1,299 PLUS resort fees. No thank you. I can book an Air BnB or a hotel on booking.com so much easier and cheaper. Their website is also terrible. Not at all user friendly, very difficult to search & when I finally find something I get a message that there are “technical difficulties” and I should “try again later.” I just hope others read this before they make the terrible decision I did to purchase with Wyndham / RCI.
Shirley Cervantes
GBI have been a member since 1984. I have been a member since 1984. It was wonderful. Many choices and I traded all over the world. NOW it is a joke!. Few resorts available, vacation plus is about the same cost as if I booked it directly with the hotel. I believe soon everyone will pull out and find an alternative unless RCI can improve their inventory. I do like the point system, but with nothing available other than off season resorts or added cost for vac plus, I don't think they will survive.
Robyn Bruggeman
GBAppalling customer service Appalling customer service. I have been trying to contact RCI South Africa from the UK for several weeks to book my expiring replacement holiday which was insured. Phone calls are cut off before you reach a person to speak to and emails to several different email addresses are unanswered, aside from a request for feedback on the experience. They don’t deserve any stars.
J Oakley
GBIs 7 Across the same as RCI Is 7 Across the same as RCI? We were with RCI, got poor results from them, then changed to DAE. Now they're 7 Across. When we phone they're in the same building. They never have suitable places, even outside school holidays time. Rubbish service.
angela andrews
GBVery frustrating website I have spent… Very frustrating website I have spent literally hours just trying to look at availability only to keep having to sign in at every step. Each time you press something you like it asks you to sign in again totally p***** with it so very annoying that I just gove up 🤷♀️🙄