RCI are a very poor service delivery… RCI are a very poor service delivery company. They do not assess the resorts they subject their members to. A waste of money. Currently using Sterling Ooty- Fern Hill and I think I’m in the domestic quarters. It’s atrocious, to the point I’m cutting short a 7 day stay to 3 days. RCI can keep the profits.

Is 7 Across the same as RCI Is 7 Across the same as RCI? We were with RCI, got poor results from them, then changed to DAE. Now they're 7 Across. When we phone they're in the same building. They never have suitable places, even outside school holidays time. Rubbish service.

Horrible resorts with less than quality service, food, staff, not enough room to list the horrible experience in Cabo San Jose, Mexico. From the pick-up at the airport to the watered down food, drinks (didn’t even know you could water down guacamole and nacho cheese but they found a way) to the less than concierge assistance, RCI resorts are like staying in a third world country. Could not wait to leave and actually left a day early. Do not recommend at all. Main customers appear to be locals and the older folks that were taken advantage of.

Just found out the booking fee is now $420 Canadian!!… Just found out the RCI booking fee is now $420 Canadian This is SCANDALOUS!! And it is non-refundable after 24 hours. Another $129 to protect your points but not your money!! The last time I found a place to book (which can be very difficult) the cost was approx $320 and there was an insurance option which I believe was $180 (also expensive). People are trying to get out of their timeshares because of the unreasonably high costs but you can't even give them away these days...

Rude customer service received from… Rude customer service received from RCI. Phoned today and spoke to a lady, to explain I hadn't received an email her colleague was due to send me the day before, the response was we will send it again. While this is what I needed, an acknowledgement or a sorry for not sending it when they said they would, would have been nice. Even when I pointed out an apology would be nice, still nothing other than a raised voice and a re stating that they would send it out again. The other companies involved in helping with my insurance claim due to a family bereavement, have been much more understanding and helpful.