SCAM…I have been a member of RCI (Scam)… SCAM…I have been a member of RCI (Scam) going on 10+ years. Have deposited numerous weaks from Pueblo Bonito Sunset Beach equalling 88 unused trading points. Problem is u can never use your points for an “in season” destination. Meaning u CANNOT GO TO THE CARRIBEAN WHENS ITS WINTER IN THE US OR GO SKIING IN VAIL WHEN ITS SNOWING. ALL PER THE NEGATIVE RESULTS ON THEIR WEBSITE AND SPEAKING WITH THEIR REPS. DISASTER; AVOID AT ALL COSTS!!!

Rude customer service received from… Rude customer service received from RCI. Phoned today and spoke to a lady, to explain I hadn't received an email her colleague was due to send me the day before, the response was we will send it again. While this is what I needed, an acknowledgement or a sorry for not sending it when they said they would, would have been nice. Even when I pointed out an apology would be nice, still nothing other than a raised voice and a re stating that they would send it out again. The other companies involved in helping with my insurance claim due to a family bereavement, have been much more understanding and helpful.

Do not become a member Wow! I should've read these reviews before I bought in. These are legit reviews. We became members in 2020 and have been nothing but disappointed. We were given 3 bonus weeks and have only used one. They have been difficult to work. They tell you resort fees are covered when they aren't. They don't hold their employees or their words accountable. Honestly, I think the members need to file a class action lawsuit against this company. Please do Not buy into this company. It really is nothing but smoke and mirrors.

Horrible resorts with less than quality service, food, staff, not enough room to list the horrible experience in Cabo San Jose, Mexico. From the pick-up at the airport to the watered down food, drinks (didn’t even know you could water down guacamole and nacho cheese but they found a way) to the less than concierge assistance, RCI resorts are like staying in a third world country. Could not wait to leave and actually left a day early. Do not recommend at all. Main customers appear to be locals and the older folks that were taken advantage of.

I wish I can give them zero or negative… I wish I can give them zero or negative star, if possible. I have been a member for almost 2 years now, and when I want to use points I still have to pay $200plus out of pocket. I pay monthly $164 and I dont have any benefits from it. When I asked them to cancel my membership, they said they can’t. Basically, I pay $164 for nothing. They are happy st**ling.