Unbelievable Unbelievable! We have been Wyndham owners since 1997, and have traveled the world staying in beautiful resorts using RCI exchange. The exchange cost over the years has of course risen from under $100 to $299. HOWEVER, with the new Exchange Plus program, in addition to paying with our week's worth of points, they wanted to charge a WHOPPING $1500 for only 5 nights in a hotel room at Moody Gardens in Galveston! I noticed that so many resorts that were always available for simple exchange are suddenly EXCHANGE PLUS. In our many years of timeshare ownership, we have seen constant "Updates" and renaming of levels, which in other words, means "new ways to screw the owners!"

Rude customer service received from… Rude customer service received from RCI. Phoned today and spoke to a lady, to explain I hadn't received an email her colleague was due to send me the day before, the response was we will send it again. While this is what I needed, an acknowledgement or a sorry for not sending it when they said they would, would have been nice. Even when I pointed out an apology would be nice, still nothing other than a raised voice and a re stating that they would send it out again. The other companies involved in helping with my insurance claim due to a family bereavement, have been much more understanding and helpful.

Horrible resorts with less than quality service, food, staff, not enough room to list the horrible experience in Cabo San Jose, Mexico. From the pick-up at the airport to the watered down food, drinks (didn’t even know you could water down guacamole and nacho cheese but they found a way) to the less than concierge assistance, RCI resorts are like staying in a third world country. Could not wait to leave and actually left a day early. Do not recommend at all. Main customers appear to be locals and the older folks that were taken advantage of.

Is 7 Across the same as RCI Is 7 Across the same as RCI? We were with RCI, got poor results from them, then changed to DAE. Now they're 7 Across. When we phone they're in the same building. They never have suitable places, even outside school holidays time. Rubbish service.

SCAM…I have been a member of RCI (Scam)… SCAM…I have been a member of RCI (Scam) going on 10+ years. Have deposited numerous weaks from Pueblo Bonito Sunset Beach equalling 88 unused trading points. Problem is u can never use your points for an “in season” destination. Meaning u CANNOT GO TO THE CARRIBEAN WHENS ITS WINTER IN THE US OR GO SKIING IN VAIL WHEN ITS SNOWING. ALL PER THE NEGATIVE RESULTS ON THEIR WEBSITE AND SPEAKING WITH THEIR REPS. DISASTER; AVOID AT ALL COSTS!!!