GO ELSEWHERE We rented blissful wonderland in Gatlinburg. It was an awful experience. The cabin was run down, dirty and in desperate need of a cleaning. When we had a leaking pipe and called the emergency line no one came. Then we noticed as the week went on the sewage system began to smell any time water was used. Sewage smell over took the entire cabin and we were trapped with no help from the rental company. Would never rent from them again.

Our family rented the Keaton's Firefly… Our family rented the Keaton's Firefly Meadow cabin. We were so excited when looking at the photos and looking forward to our weeks vacation Unfortunately, the pictures are a lot better than the reality. The place is run down. The place was not clean. We had to wash dishes that were in the cabinets supposedly clean. Doors on the kitchen cabinets were ready to fall off. In the bedroom, one of our towels had a crusty stain or had not been washed. There was mold on the bathroom floor. Inside the bathroom cabinet there was drier toothpaste or shaving cream. My nephew found a used bloody bandage stuck to the underside of his blanket. I could go on and on. Do yourself a favor and find a reputable company to rent from.

Keatons Kabin and Keatons Kottage-… Keatons Kabin and Keatons Kottage- broken, rundown, dirty, filthy, low end for too dollar! Do not recommend! It’s like paying top dollar then getting low end motel. I have pictures. Filthy floors, filthy air vents, dirty and broken furniture, unsafe chairs, broken appliances. It’s large and if you have a ton of kids they can enjoy running around with no worries because it’s already abused. We only had adults and it was gross. We read other reviews that they were charged after their stay for “broken items”. We paid $6k and I took pics when we left to protect myself. Buyer beware!

LIES LIES, LIES AND MORE LIES! I rented a cabin in January 2022, for our trip in June 2022. When speaking with Rhonda, I asked that if we needed to cancel, what would the charge be? She said it would be what I paid for the insurance $424.77 and an $80 processing fee, that would be all. Unfortunately because of medical reasons, we had to cancel and a lot more money was deducted!! Mind you, we are in Feb 2022 and the reservation was not until June 2022!! DON'T BELIEVE A WORD THEY SAY!

The cabin was selected based on false… The cabin was selected based on false advertising. The game room was inoperable and the theater room was located to far from the wifi router and didn't work either. Overall a complete disaster.