JOANNDUNK
GBDON'T DO IT! PLEASE FOLKS- Do yourself a favor and look at recent reviews on here as well as BBB. Manager Josh thinks he is the bomb diggity and its apparent in everyone else's claims. Poor management. Mouse feces throughout the kitchen (drawers, cabinets, everywhere) and on two of the beds. Linens were not properly cleaned (stains on comforter and shams). Smoke detectors not working properly. Sofa sleeper broken and unable to use. ZERO attempts to make this right. No housekeeper, no partial refund, no apology.
Danielle Smith
GBNot even worth the 1 star it made me… Not even worth the 1 star it made me click! This is by far the worst management I’ve ever experienced! We rented a cabin, paid over $2,000 up front & half of our family is now sick with covid & they said they didn’t offer any thing based on covid. EXCUSE ME- we are in a whole new world now days & it isn’t just something you can predict! They didn’t offer to refund any monies or partial / or a credit for another time / stay. We would have gladly accept another offer to stay, a credit or even half back. But they literally just cancelled out reservation!
Elizabeth Matsos Stechmann
GBAWFUL AWFUL! Warning do not ever rent from this company. I can not express this enough. I booked a Gatlinburg cabin them on vrbo and had to cancel the next day. within 24 hrs and they will not refund me my money. They did rent the cabin out to another guest and did not lose any money due to my cancellation. They pocketed my money and the manager Amanda refuses to give me money back. Go somewhere else!!!
kizzie enoch
GBFive little bears cabin in gatlinburg… Five little bears cabin in gatlinburg tennessee. Awful experience. Cabin need renovations interior and exterior. Furniture outdated, stained and dirty. TV cable didn't work. Bed comforters stained. Bathroom rugs stained,gray-black. 2 games in game room and they were outdated.. This was my first and last cabin rental. Definitely not worth all the money I paid.
Fallien Schwein
GBGO ELSEWHERE We rented blissful wonderland in Gatlinburg. It was an awful experience. The cabin was run down, dirty and in desperate need of a cleaning. When we had a leaking pipe and called the emergency line no one came. Then we noticed as the week went on the sewage system began to smell any time water was used. Sewage smell over took the entire cabin and we were trapped with no help from the rental company. Would never rent from them again.