Not Impressed We have only been here for a few hours so far but we are disappointed. The cabin sleeps 6 by opening the sofa. However, there are no extra pillows for sleeping. Nor are there towels enough for 6. We have 4 towels, period. We have stayed many places like this and were always provided with things like salt and pepper, coffee filters, dishwashing liquid, etc. Not here. Not my idea of a great start to our vacation.

Keaton's Firefly Meadow, Pidgeon Forge We stayed at Keaton's Firefly Meadow. Would not recommend. They will try to scam you after you leave and try to say you made damages to furniture and fixtures that you did not do and just charge your credit card a random $2,000 with no explanation. We called to find out what the charge was for and were told we broke the couch, two tables and screen doors. The only thing we actually did was sit on a porch swing that fell because it was hung poorly.

The reviews on there website appear to be written by staff and would not let me leave an honest review. Colonial Properties were NOT accommodating, the cabin was unoccupied the week before and after our stay, they made us sit in the driveway for 45 min and call them back 3 times before they would put in the code to unlock the door. We stayed at the “Overlook” They failed to tell us we would be overlooking the tops of trees that blocked our views of the majestic mountains we traveled to see, the windows are also old and dirty, we tried to clean them and the seals are broken and moisture was trapped inside ☹ The cabin was to sleep 12. There was only 6 forks, 7 spoons and 8 butter knives. (they did bring 4 of each, which was still inadequate) The bedspreads on the beds were old, OLD and warn out, there were not enough blankets and Colonial told us we had to buy our own, they would not supply them. The couches were kinda gross, we put the sheets on them to sit on. The chairs were mismatched and 1 broken. There was black mold in 2 of the bathrooms, 1 bed was broken, 1 tv was broken. We made a trip to Colonial Properties and spoke to the manager about our long list of things that should have been cleaned, repaired, disclosed, as well as proper etiquette. We invited her to come to see, she said she would get back to us and never did. PITYFUL! There are multiple beautiful cabins with reputable realtors, I strongly suggest you save yourselves trouble and go to one of them and steer clear of Colonial Properties Cabin and Resort Rentals AND The Overlook Cabin

Not even worth the 1 star it made me… Not even worth the 1 star it made me click! This is by far the worst management I’ve ever experienced! We rented a cabin, paid over $2,000 up front & half of our family is now sick with covid & they said they didn’t offer any thing based on covid. EXCUSE ME- we are in a whole new world now days & it isn’t just something you can predict! They didn’t offer to refund any monies or partial / or a credit for another time / stay. We would have gladly accept another offer to stay, a credit or even half back. But they literally just cancelled out reservation!

Keatons Kabin and Keatons Kottage-… Keatons Kabin and Keatons Kottage- broken, rundown, dirty, filthy, low end for too dollar! Do not recommend! It’s like paying top dollar then getting low end motel. I have pictures. Filthy floors, filthy air vents, dirty and broken furniture, unsafe chairs, broken appliances. It’s large and if you have a ton of kids they can enjoy running around with no worries because it’s already abused. We only had adults and it was gross. We read other reviews that they were charged after their stay for “broken items”. We paid $6k and I took pics when we left to protect myself. Buyer beware!