Mach is an excellent agent Mach is an excellent agent. He provided above and beyond great service. He did it by being quick to respond and providing a thorough follow through. He was courteous, knowledgeable, patient, efficient and helpful in our interactions. Thank you Machiavelli!

Absolutely a pleasant experience Absolutely a pleasant experience! Proctor, our agent bent over backwards to make sure that all of our questions were answered and walked us through the entire process. Extremely pleased !

Cancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!

I had a great experience working with… I had a great experience working with Spacey. He is an excellent employee with excellent customer service. He was very patient and guide me through the entire process. He was very prompt and responsive in timely manner. I will continue with his services and recommend him to my friends and family in future.

Zenon es un representante de atención… Zenon es un representante de atención al cliente excepcional que trabajó incansablemente conmigo para encontrar el mejor presupuesto para un vuelo con seguro. Confié en él para que me diera el mejor precio mientras buscaba en otros sitios web. La dedicación y experiencia de Zenon le hicieron destacar. Gracias, Zenon, por toda tu ayuda. Atentamente, MG Zenon is an exceptional customer service representative who worked tirelessly with me to find the best quote for a flight with insurance. I trusted him to give me the best price as I searched other websites. Zenon's dedication and expertise made him stand out. Thank you, Zenon, for all your help. Sincerely yours, MG