Cancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!

Asahi showed exceptional customer… Asahi showed exceptional customer service. She goes above and beyond. I was already frustrated with my previous experience. However, she was able to turn the table. BTW, sincerity can be heard over the phone. And Asahi, you Rock!!

Charles did a good job!! Charles, the agent, offers me the best rate for 1stop fly Miami to Genoa that was almost $400 less than other competitors including 1 luggage free and free schedule change.

I entered info and immediately received… I entered info and immediately received an email with full itinerary and price quote. I waited one day before calling agent who was very professional and did a great job and honored the price quote which was fair but not as low as advertised. I did book my reservation to Paris with my sweet agent, Cataleya.

Uday - Awesome Travel Agent Uday was very attentive and knowledgeable with finding me the best rate at the last minute. I will using him for future flight scheduling. I will also recommend him to my friends and family members.