Cancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!

Makini was very friendly and helpful Makini was very friendly and helpful. She gave me some flight options and explained it well by using my first/native language Cebuano. A classic example of an excellent customer service. Thank you and keep it up.

Absolutely a pleasant experience Absolutely a pleasant experience! Proctor, our agent bent over backwards to make sure that all of our questions were answered and walked us through the entire process. Extremely pleased !

Senyor Senyor, was fantastic!! We loved him.. he was very kind, friendly, patience and the compassion he has for his job is wonderful, he did an amazing job with getting us the flight we needed.. he went beyond, you deserve a raise ..thank you so much Senyor for caring and may you be blessed with miracles everyday ❤️❤️❤️

I had a great experience working with… I had a great experience working with Spacey. He is an excellent employee with excellent customer service. He was very patient and guide me through the entire process. He was very prompt and responsive in timely manner. I will continue with his services and recommend him to my friends and family in future.