Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
JOHNPAUL B
GBCharles did a good job!! Charles, the agent, offers me the best rate for 1stop fly Miami to Genoa that was almost $400 less than other competitors including 1 luggage free and free schedule change.
ATIAH K
GBI had a great experience working with… I had a great experience working with Spacey. He is an excellent employee with excellent customer service. He was very patient and guide me through the entire process. He was very prompt and responsive in timely manner. I will continue with his services and recommend him to my friends and family in future.
Mila Shostle
GBSenyor Senyor, was fantastic!! We loved him.. he was very kind, friendly, patience and the compassion he has for his job is wonderful, he did an amazing job with getting us the flight we needed.. he went beyond, you deserve a raise ..thank you so much Senyor for caring and may you be blessed with miracles everyday ❤️❤️❤️
MARIA K
GBI was assisted by Zorawar to get my air… I was assisted by Zorawar to get my air ticket. I had the best experience. Previously, I dealt with Periwinkle..she too was the best. I appreciate you guys services. You are the best.