Donna Reed- Dillon
GBA Review For Christensen!! I had to definitely leave a review. I had the most amazing experience with finding a round trip flight to Miami and getting a rental car. Christensen who was my agent did an Amazingly Outstanding job in getting everything together for me. He was patient when I was insisting on a rate I thought was the bottom line rate to find out there were additional fees like he had mentioned to me. Looking for flights and connecting everything togetherness can be mind blogging. CALL CHRISTENSEN. He will take care of you!! Keep up the Great Customer Service!!
ANTHONY G
CASampson was very professional and… Sampson was very professional and always willing to help. He looked for and offered options in my best interest. Very rare to find people with excellent customer service and advisory skills. Kudos to Sampson a job well done.
MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks
EVELYN Z
GBAbsolutely a pleasant experience Absolutely a pleasant experience! Proctor, our agent bent over backwards to make sure that all of our questions were answered and walked us through the entire process. Extremely pleased !
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!