customer
GBI saved Dean’s number from the last… I saved Dean’s number from the last time l bought a ticket for my mom. He handled it so well l had to use him again. He’s patient, polite, professional, and efficient. I will definitely use him again
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
EVELYN Z
GBAbsolutely a pleasant experience Absolutely a pleasant experience! Proctor, our agent bent over backwards to make sure that all of our questions were answered and walked us through the entire process. Extremely pleased !
Eleni
GBGreat Service Levent was exceptional! He was so patient and fulfilled all my requests. We are going to use his services again. Thank you!
MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks