JOHNPAUL B
GBCharles did a good job!! Charles, the agent, offers me the best rate for 1stop fly Miami to Genoa that was almost $400 less than other competitors including 1 luggage free and free schedule change.
Christine
GBI entered info and immediately received… I entered info and immediately received an email with full itinerary and price quote. I waited one day before calling agent who was very professional and did a great job and honored the price quote which was fair but not as low as advertised. I did book my reservation to Paris with my sweet agent, Cataleya.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
MariP.
CAWish - Your best travel agent Wish, our travel agent, went the extra mile to meet our needs and preferences. Her exceptional service in arranging my parents' flights was invaluable, making the entire process smooth and worry-free. Thanks to her professionalism, efficiency, and commitment, my parents are set for a fantastic travel journey.
ALMA F
CAMakini was very friendly and helpful Makini was very friendly and helpful. She gave me some flight options and explained it well by using my first/native language Cebuano. A classic example of an excellent customer service. Thank you and keep it up.