Asahi showed exceptional customer… Asahi showed exceptional customer service. She goes above and beyond. I was already frustrated with my previous experience. However, she was able to turn the table. BTW, sincerity can be heard over the phone. And Asahi, you Rock!!

I saved Dean’s number from the last… I saved Dean’s number from the last time l bought a ticket for my mom. He handled it so well l had to use him again. He’s patient, polite, professional, and efficient. I will definitely use him again

Makini was very friendly and helpful Makini was very friendly and helpful. She gave me some flight options and explained it well by using my first/native language Cebuano. A classic example of an excellent customer service. Thank you and keep it up.

Cancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!

Zenon es un representante de atención… Zenon es un representante de atención al cliente excepcional que trabajó incansablemente conmigo para encontrar el mejor presupuesto para un vuelo con seguro. Confié en él para que me diera el mejor precio mientras buscaba en otros sitios web. La dedicación y experiencia de Zenon le hicieron destacar. Gracias, Zenon, por toda tu ayuda. Atentamente, MG Zenon is an exceptional customer service representative who worked tirelessly with me to find the best quote for a flight with insurance. I trusted him to give me the best price as I searched other websites. Zenon's dedication and expertise made him stand out. Thank you, Zenon, for all your help. Sincerely yours, MG