customer
GBI saved Dean’s number from the last… I saved Dean’s number from the last time l bought a ticket for my mom. He handled it so well l had to use him again. He’s patient, polite, professional, and efficient. I will definitely use him again
JOHNPAUL B
GBCharles did a good job!! Charles, the agent, offers me the best rate for 1stop fly Miami to Genoa that was almost $400 less than other competitors including 1 luggage free and free schedule change.
ALMA F
CAMakini was very friendly and helpful Makini was very friendly and helpful. She gave me some flight options and explained it well by using my first/native language Cebuano. A classic example of an excellent customer service. Thank you and keep it up.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
Carlina Luna
GBUday - Awesome Travel Agent Uday was very attentive and knowledgeable with finding me the best rate at the last minute. I will using him for future flight scheduling. I will also recommend him to my friends and family members.