JOANNE K
GBThe ticket agent was extremely helpful The ticket agent was extremely helpful! I had many questions and asked him to look on several different dates, flights and prices. He called me back several times with more information and did a great job of helping me out!
MARIA K
GBI was assisted by Zorawar to get my air… I was assisted by Zorawar to get my air ticket. I had the best experience. Previously, I dealt with Periwinkle..she too was the best. I appreciate you guys services. You are the best.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
Judith Fotiou
GBBe updated about trip changes and the confidence of traveling without any problems in my trip To be updated about trip changes and the confidence of traveling without facing any problems in my trips. Awesome!!!! Thank you for your good service.
LJ ZARAGOZA
GBMach is an excellent agent Mach is an excellent agent. He provided above and beyond great service. He did it by being quick to respond and providing a thorough follow through. He was courteous, knowledgeable, patient, efficient and helpful in our interactions. Thank you Machiavelli!