ATIAH K
GBI had a great experience working with… I had a great experience working with Spacey. He is an excellent employee with excellent customer service. He was very patient and guide me through the entire process. He was very prompt and responsive in timely manner. I will continue with his services and recommend him to my friends and family in future.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
Eleni
GBGreat Service Levent was exceptional! He was so patient and fulfilled all my requests. We are going to use his services again. Thank you!
MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks
JOANNE K
GBThe ticket agent was extremely helpful The ticket agent was extremely helpful! I had many questions and asked him to look on several different dates, flights and prices. He called me back several times with more information and did a great job of helping me out!