Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
Mila Shostle
GBSenyor Senyor, was fantastic!! We loved him.. he was very kind, friendly, patience and the compassion he has for his job is wonderful, he did an amazing job with getting us the flight we needed.. he went beyond, you deserve a raise ..thank you so much Senyor for caring and may you be blessed with miracles everyday ❤️❤️❤️
LJ ZARAGOZA
GBMach is an excellent agent Mach is an excellent agent. He provided above and beyond great service. He did it by being quick to respond and providing a thorough follow through. He was courteous, knowledgeable, patient, efficient and helpful in our interactions. Thank you Machiavelli!
MG
GBZenon es un representante de atención… Zenon es un representante de atención al cliente excepcional que trabajó incansablemente conmigo para encontrar el mejor presupuesto para un vuelo con seguro. Confié en él para que me diera el mejor precio mientras buscaba en otros sitios web. La dedicación y experiencia de Zenon le hicieron destacar. Gracias, Zenon, por toda tu ayuda. Atentamente, MG Zenon is an exceptional customer service representative who worked tirelessly with me to find the best quote for a flight with insurance. I trusted him to give me the best price as I searched other websites. Zenon's dedication and expertise made him stand out. Thank you, Zenon, for all your help. Sincerely yours, MG
ANTHONY G
CASampson was very professional and… Sampson was very professional and always willing to help. He looked for and offered options in my best interest. Very rare to find people with excellent customer service and advisory skills. Kudos to Sampson a job well done.