ATIAH K
GBI had a great experience working with… I had a great experience working with Spacey. He is an excellent employee with excellent customer service. He was very patient and guide me through the entire process. He was very prompt and responsive in timely manner. I will continue with his services and recommend him to my friends and family in future.
MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks
EVELYN Z
GBAbsolutely a pleasant experience Absolutely a pleasant experience! Proctor, our agent bent over backwards to make sure that all of our questions were answered and walked us through the entire process. Extremely pleased !
Christine
GBI entered info and immediately received… I entered info and immediately received an email with full itinerary and price quote. I waited one day before calling agent who was very professional and did a great job and honored the price quote which was fair but not as low as advertised. I did book my reservation to Paris with my sweet agent, Cataleya.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!