MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks
Mila Shostle
GBSenyor Senyor, was fantastic!! We loved him.. he was very kind, friendly, patience and the compassion he has for his job is wonderful, he did an amazing job with getting us the flight we needed.. he went beyond, you deserve a raise ..thank you so much Senyor for caring and may you be blessed with miracles everyday ❤️❤️❤️
JOHNPAUL B
GBCharles did a good job!! Charles, the agent, offers me the best rate for 1stop fly Miami to Genoa that was almost $400 less than other competitors including 1 luggage free and free schedule change.
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
JOANNE K
GBThe ticket agent was extremely helpful The ticket agent was extremely helpful! I had many questions and asked him to look on several different dates, flights and prices. He called me back several times with more information and did a great job of helping me out!