MICHAEL C
GBThe agent worked relentlessly to find me the correct dates and the flight l wanted… The agent worked relentlessly to find me an inexpensive ticket, and she did a lot of back and forth on the phone with me until she got me the Right ticket that l wanted and the dates... thanks
Vivian Port
GBCancelled Flight - Ticket Reissued I was alerted to a schedule change but it was actually a cancellation of a flight. I'm surprised no one tried to automatically rebook a flight. When I noticed a leg of the flight had been cancelled, I immediately called United Airlines who found an alternate & actually much better return flight. They transferred me to ASAP. Customer Service was excellent! I was told another department would call me back. They did within the hour! Very impressive! They resolved the problem and reissued my ticket within minutes! Thank you!
Gracey
GBAsahi showed exceptional customer… Asahi showed exceptional customer service. She goes above and beyond. I was already frustrated with my previous experience. However, she was able to turn the table. BTW, sincerity can be heard over the phone. And Asahi, you Rock!!
Judith Fotiou
GBBe updated about trip changes and the confidence of traveling without any problems in my trip To be updated about trip changes and the confidence of traveling without facing any problems in my trips. Awesome!!!! Thank you for your good service.
customer
GBI saved Dean’s number from the last… I saved Dean’s number from the last time l bought a ticket for my mom. He handled it so well l had to use him again. He’s patient, polite, professional, and efficient. I will definitely use him again