Using Google Chrome, frustrating The ability to do everything online was nice. Issues came up when using Google Chrome browser when entering passport info - entering the expiration date resulted in the other info being deleted. Had the same issue with the "Additional Info" field, so ended up leaving them blank. The one thing I would like to see is for the specific airline options. We selected EVA Air, because we think it's good. EVA's Premium Economy on their website is broken into 3 levels with three different prices. Mango's website doesn't give info on the level your making a reservation for, in fact there are no options for different levels of Premium Economy. The final oddity was getting a text from a Mango agent who had me mixed up with another customer, didn't look at the my name.

Christmas Saito of Mango Tours she is… Christmas Saito of Mango Tours she is the best and excellent super costumer service…

YOUR TRAVEL SPECIALIST LANE DULFO - EXPERIENCE AND EXCELLENT SPECIALIST. A GREAT ADDITIONAL ASSET OF YOUR COMPANY. YOUR TRAVEL SPECIALIST LANE DULFO, WAS OUTSTANDING SALES REP, WHO TREATED ME WITH DIGNITY AND RESPECT. SHE ANSWERED ALL MY QUESTIONS, AND FINISHED THE ENTIRED PROCESS, WITHIN A SHORT PERIOD OF TIME. SHE IS AN ADDITIONAL ASSET OF YOUR COMPANY. JOB WELL DONE LANE...

Very efficient Very efficient, very clear instructions, meticulous ff-up in booking our flights which involved a large group with slight differences in itineraries. Almost immediate responses to text messqages. Kim followed thru all the way til past 8 pm until our tickets were issued. Left us her contact number too for any questions. Very very highly recommended!!! And price was slightly better than what I saw online at airlines' sites.

Excellent customer service Excellent customer service! Kim Medrano was very helpful and answered all our queries regarding our flights. She was very thorough and guide us through the process. great job👍🏼