pzfrs
USOutstanding Service I’ve been using Mango Tours for the longest time to book my plate tickets to Manila. This time around, Charleze Parinas helped me finalize my booking! Outstanding customer service overall. My initial booking expired and she made sure I still got the same flight/rate/airlines from my original reservation. She is kind, professional, and made the entire process quick & easy! Highly recommend. Thanks Charleze!!!
I can Tell
USJeffrey was very patient in dealing… Jeffrey was very patient in dealing with my request. We finally found a good match with the price it may not be the one i expected but he convinced me with the better options.
customerDennis F
USUsing Google Chrome, frustrating The ability to do everything online was nice. Issues came up when using Google Chrome browser when entering passport info - entering the expiration date resulted in the other info being deleted. Had the same issue with the "Additional Info" field, so ended up leaving them blank. The one thing I would like to see is for the specific airline options. We selected EVA Air, because we think it's good. EVA's Premium Economy on their website is broken into 3 levels with three different prices. Mango's website doesn't give info on the level your making a reservation for, in fact there are no options for different levels of Premium Economy. The final oddity was getting a text from a Mango agent who had me mixed up with another customer, didn't look at the my name.
Divine Love Doria
USExcellent Customer Service!!! ⭐️ Mango Tours always provide me an excellent service! I greatly appreciate their knowledgeable service representative that is always available to assist! Thank you so much Amy Aquino for your prompt response about my question on baggage! As always I greatly appreciate YOU! 😊
Sarah Reyes
USKudos to Lucia I commend Lucia! Great help with good customer service skills. She always made my travel easy and convenient.