Mellissia Morgan
GBMellissia Morgan Trevion was very helpful. He made sure everything was completed before I got off the phone. Very excellent customer representative
JL Chang
GBThank you Vincent for helping rebook a trip Due to medical issues, my parents needed to change their outbound travel plans. Vincent was amazing, patient and extremely helpful with coming up with the perfect solution for them. I appreciate everything that he did to help me rebook my parents' trip. Thank you!
Donne Howell
GBNewton Jones stayed with us until the… Newton Jones stayed with us until the task was complete and we were satisfied. He provided great customer service.
Dale Hunter
GBHelp to rename tickets Despite some technical problems Annie Wilson was very helpful in resolving my issues. She devoted a great deal of time to resolve the issues and followed the situation to a successful conclusion.
Jordan
GBI was very very silly and booked my… I was very very silly and booked my flights for the wrong departure city - and noticed less than 48 hours before takeoff. Jasper answered my call and was not only helpful but very understanding of my situation. He helped me to cancel the mistake flights and book new ones (through a different airline that I would not otherwise used) and ended up saving me anywhere from $400-$1000. I am very thankful for jasper!! He took the time to listen to my predicament and walk me through the options I had. I feel very dumb for making the mistake I did, but Jasper did his best to help me fix it! (And he was very nice!)