10 days in Europe and lifelong memories I recently traveled to 3 different countries with my child's French class through Europe, and my experience with Passports far exceeded my expectations. We saw beyond just the main tourist landmarks, it was educational, we didn't live the entire trip in a travel couch (I enjoyed all the walking and the public forms of transit, it felt we were actually understanding the cities in a more authentic way.) We ate at actually restaurants and enjoyed top notch service, and stayed in some very nice hotels that were all located conveniently in downtown areas with so many stores and attractions within walking distance. Our tour guide Marc was one of the best parts. He went above and beyond the itinerary, listened with care and catered to any special needs of our group, and had an energy and love for his country that resonated in every experience he guided us through. If I were to do a group travel in another country again I would chose and recommend Passports.

Excellent experience besides a couple of disappointments The organization before the trip was great! A couple improvements would be to explain early on to tour leaders that it is extremely hard to get tickets to make it to the top of the Eiffel Tower and to let them know that tipping is not included. I found that out a little late and felt uncomfortable asking parents for more money, which let to our guide not being tipped as well as she should have. Our guides on the first day and the south of France portion of our trip were excellent. The food was great and the hotels well located in the center of town. However, the guide during our 2-day visit of Paris was not good at all and the homestay could have been better. Some students had families who went the extra mile to take care of them and show them a good time and others had families who did the bare minimum, which was disappointing for them and me.

Exceptional Tour Company Exceptional Tour Company - from planning to travel, Passports offered excellent customer service and great value for our trip. The hotels were not just centrally located, but were located near the activities planned for our trip. They were excellent at handling the details of our trip from our requested itinerary to the plentiful meals. Our trip leader was excellent - passionate, joyful, knowledgable and worked well with the students and chaperones. Passports even includes tips in the pricing so that our students don't have to worry about paying for service on the tour. We have travelled with other companies in the past but were most impressed with Passports. We could not have been happier and will travel with Passports again!

A Great Tour Company and Great Customer Service This was our first trip with Passports. We had heard good things by we were not completely sure what to expect. I have to say, we had many conversations during the trip that revolved around how great a job Passports was doing on the trip. From the hotels to the meals, from the transportation to the activities, from our tour guide to the behind the scenes work that Passports employees had done to ensure a quality tour, we were satisfied at all turns.

Passports is incredible! Passports is incredible!! We had such a smooth travel experience from pre-departure to return. Katy and Dale made it so easy to plan and get the trip off the group, our on-site tour director, Alison, was a HUGE hit with both kids and chaperones. The food and accommodations was awesome, and even when our train to Paris was cancelled due to the train strikes, Passports jumped in to solve the problem and still got us to Paris that day. I went on a tour with Passports 9 years ago as a high school student, and it was just as much fun going as a group leader with my own students. Cannot wait to travel with them again!!