Customer service called me Customer service called me with review I had written before. Not only did she apologize several times about the miscommunication, she took the time to explain how it happened. She made several adjustments to my preferences and guaranteed it wouldn't happen again! I'm very impressed how she cared and addressed all of the problems I had. Great Service!

Will use again It was very easy to reserve the booking. But I didn’t double check something when paying and realized I made a mistake (definitely my fault) and cruise bound helped me fix it!

HUGE shout out to Marianne from… HUGE shout out to Marianne from Cruisebound. We had to make a change to our reservation due to a last-minute emergency, and she was AMAZING! She responded to phone calls and text messages very quickly and helped us navigate a very tricky situation. She was organized and responsive, while also be honest and informative. I am looking forward to an amazing vacation and have Marianne to thank! If you are thinking about booking a cruise or vacation, I highly recommend Cruisebound. Two thumbs way up!

very helpful and friendly very helpful and friendly, responded quickly and answered all questions

The customer service is amazing The customer service is amazing. I got a call within an hour after booking a cruise and she was able to confirm everything and even change my rooms to a better experience without me asking about it. I was astonished and I’m glad I booked with CruiseBound. This is my first time and I will never go back to other websites.