Francine went above and beyond to help… Francine went above and beyond to help straighten out an issue I was experiencing with a cruise app. She conferenced in someone from the cruise line and ensured my issue got resolved.

A+++++++++++++ Customer Servixe Any needs I’ve had have been addressed promptly and efficiently! Also made my booking experience so easy! Thank you!

The customer service is amazing The customer service is amazing. I got a call within an hour after booking a cruise and she was able to confirm everything and even change my rooms to a better experience without me asking about it. I was astonished and I’m glad I booked with CruiseBound. This is my first time and I will never go back to other websites.

Jasmine Watson is the BEST! I have a cruise planned for THIS WEEKEND and my companions have been a mess! One dropped out, another person was able to take his place, but then had to cancel and THEN got clearance to go after all, but AFTER I had called cruisebound to cancel his spot. Each of these changes required that I contact cruisebound and get them to alter the booking. They did amazing magic for me! Namely, Jasmine Watson! She was my hero through this whole process and handled everything like a pro! Thank you Jasmine, you deserve a raise!

very helpful and friendly very helpful and friendly, responded quickly and answered all questions