Patch was so thorough and detail… Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and asked questions ahead, but never as thoroughly addressed them as AccessibleGO. On our past arrivals, even though verified as best we could, we would still go in closing our eyes and crossing our fingers, hoping everything was as stated. With Patch doing the leg work and gathering pictures that even included measurements with a carpenter's tape, we feel much more secure. She even requested that they put a note to not adjust/move the room to another prior to our arrival. Traveling can be difficult at times with a disability, but this is one way to decrease that stress and increase the pleasure of the experience

Patch went above and beyond Patch went above and beyond in helping me with my reservation. We had to cancel rebook verify And ask hotel questions. Thanks again you guys are always amazing

Very pleased and will continue to use … Finally a website that cares about the challenges that handicapped people deal with when they travel!! Accessible go makes it easy to book a room and they will call and talk directly with the hotel to make sure everything we need to make our stay enjoyable is going to be provided. I can't say enough about you guys because they really do care about us.

Never Again!!!! I received a message from you confirming that I would have an accessible room although they didn't have a roll-shower available for those days I would have a shower chair to put in the tub..when I checked in I was told there were no shower chairs or accessible rooms available!..they had no extra pillows and I couldn't even buy water!!!the toilet paper holder fell off the wall soon as I checked in room.the bed was too high to get in I will NOT choose this hotel again!!!!!!!☹️They did put my room on the first floor👍🏽

We were surprised to learn that your… We were surprised to learn that your site existed. Didn't know anyone specialized in reservations for the handicapped. We are thankful to Patch and her team. Details have been taken care of and if we have any issues, it can be taken care of with a phone call. Thanks again for your help and support!