Patch was so thorough and detail… Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and asked questions ahead, but never as thoroughly addressed them as AccessibleGO. On our past arrivals, even though verified as best we could, we would still go in closing our eyes and crossing our fingers, hoping everything was as stated. With Patch doing the leg work and gathering pictures that even included measurements with a carpenter's tape, we feel much more secure. She even requested that they put a note to not adjust/move the room to another prior to our arrival. Traveling can be difficult at times with a disability, but this is one way to decrease that stress and increase the pleasure of the experience

Santa Barbara trip hotel bed height My fiance and I were planning a trip to Santa Barbara, CA, and had a terrible time finding a hotel that didn't have a bed that was too high for me to transfer onto from my wheelchair (I need a bed about 20" from floor to top of mattress). Patch and the team were able to locate a hotel with a bed height of 22", which was very doable. The room was completely accessible and looked great, and my fiance and I had a wonderful time in Santa Barbara! AccessibleGO was a great help!

I love this service I love this service. I have booked with accessibileGo the past 5 or 6 times we have stayed away from home. Each time, they work with the hotel to make certain the room meets my needs and that I will not be moved to a non accessible room. They make an additional call a few days before my stay to confirm. All the details of my booking are emailed to me in addition to the details of the calls. To date, every booking has been a positive experience. I’m leaving for another stay tomorrow morning. I will update after the stay, however I expect it will be great.

Thank you accessiblego for another… Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. You handled the whole thing…cancelling the mismatch and finding and making reservations that met our needs. Thank you so much!!!

So thankful I discovered AccessibleGo! The kindness, care, advocacy and communication were amazing. I had no idea this would be included when I booked through accessibleGo. I will definitely use it again when traveling.