Great staff, terrible payment system. The reason you have two star is due to the lovely staff member who was amazing otherwise it would be ZERO, she helped us through the terrible booking experience. I never thought paying for a trip would be so difficult. Why can’t you have a payment link/portal, it would save time and be so much easier. I am still waiting for a proper invoice with our companies details that I submitted.

Awesome Customer Service Dominic, our customer service representative, went above and beyond to gather information on travel options for us. He stuck with us every step of the way to make sure everything would go smoothly. And what gives us confidence? Because Dominic aced the trip for us from 2023. He's the best!

Travel Guru Imaad was amazing, friendly and professional got me a good deal and everything worked out great and saved over 4000 from the posted fare. Will use them again on next trip.

My account rep for BC service is really sincere and courteous. My account rep for BC service is really great and courteous. No issues with him. What I have been extremely frustrated about is the repeated bookings I've had to do, spending time reviewing and confirming itineraries and thinking I've finalized decisions so my travel plans are set per the account rep's confirmation that my ticket is booked.....only to hear back from him the next day or so, informing me there was some problem or the other causing the booking to no longer be available/confirmed. So I had to restart the process/time/effort to book my ticket all over again -- thrice!!! Very inefficient and more stressful than other travel agent experiences. Definitely room for improvement in this regard. Alice

Our agent Our agent, Eric, was professional and courteous and extremely helpful. Eric did an excellent job finding us tickets which matched our specific schedule needs. He was professional in all respects and at the same time very personable. We've worked with Eric prior and always receive the same friendly service.