Kim
GBGreat experience Great experience! Anthony Stefan was extremely helpful - he made this process very easy - and was available for questions. I would highly recommend!!
Jon Hamilton
GBFirst time, won’t be the last Alan was very helpful finding us business class tickets for about the price of premium economy. He also helped me understand how this works, which matters because it’s not not like simply buying tickets directly from the airlines. But if you want the business class without the price, this works.
Alice Jospeh-Limer
GBMy account rep for BC service is really sincere and courteous. My account rep for BC service is really great and courteous. No issues with him. What I have been extremely frustrated about is the repeated bookings I've had to do, spending time reviewing and confirming itineraries and thinking I've finalized decisions so my travel plans are set per the account rep's confirmation that my ticket is booked.....only to hear back from him the next day or so, informing me there was some problem or the other causing the booking to no longer be available/confirmed. So I had to restart the process/time/effort to book my ticket all over again -- thrice!!! Very inefficient and more stressful than other travel agent experiences. Definitely room for improvement in this regard. Alice
John Cavanaugh
GBThis was my 1st experience with… This was my 1st experience with business-class.com and Mustafa made it a great experience! My credit card company thought the transaction was fraud - and he helped me through the process.
Lisa O
GBSuper-fast response time and service Super-fast response time and service from West. He was able to find a great fare for me at last minute for an international business trip on short notice. Much appreciated