John Houston, TX
GBHalf price tickets. Robert was quick and very helpful on getting us tickets for less than half of what the airline had on their websites. Will always use them going forward for any out of country flights.
Mei-Lin H. Yu
GBErnest is very efficient Ernest is very efficient. He figured out quickly what my travel plans are and sent me quotes on three different routes in 10 minutes ! He also called me and booked the seats I preferred after I booked the flight. I appreciate his service very much ! Mei-Lin H. Yu
Alice Jospeh-Limer
GBMy account rep for BC service is really sincere and courteous. My account rep for BC service is really great and courteous. No issues with him. What I have been extremely frustrated about is the repeated bookings I've had to do, spending time reviewing and confirming itineraries and thinking I've finalized decisions so my travel plans are set per the account rep's confirmation that my ticket is booked.....only to hear back from him the next day or so, informing me there was some problem or the other causing the booking to no longer be available/confirmed. So I had to restart the process/time/effort to book my ticket all over again -- thrice!!! Very inefficient and more stressful than other travel agent experiences. Definitely room for improvement in this regard. Alice
Nanci Leach
GBCommunication was good until it came to the process for payment Communication was good until it came to payment. I believe it should have been communicated that the payment was going to changed in 3 different transactions. This was not told to me and as a result my bank put a hold on my account and because the payments were going to some other entity than business class.com, I couldn't tell if it was fraudulent or not. It resulted in a lot of stress and phone calls with my bank and the supervisor Odetta at businees class.com
lukashortcomcast.net
GBOur agent Our agent, Eric, was professional and courteous and extremely helpful. Eric did an excellent job finding us tickets which matched our specific schedule needs. He was professional in all respects and at the same time very personable. We've worked with Eric prior and always receive the same friendly service.