Great staff, terrible payment system. The reason you have two star is due to the lovely staff member who was amazing otherwise it would be ZERO, she helped us through the terrible booking experience. I never thought paying for a trip would be so difficult. Why can’t you have a payment link/portal, it would save time and be so much easier. I am still waiting for a proper invoice with our companies details that I submitted.

Ernest is very efficient Ernest is very efficient. He figured out quickly what my travel plans are and sent me quotes on three different routes in 10 minutes ! He also called me and booked the seats I preferred after I booked the flight. I appreciate his service very much ! Mei-Lin H. Yu

Awesome Customer Service Dominic, our customer service representative, went above and beyond to gather information on travel options for us. He stuck with us every step of the way to make sure everything would go smoothly. And what gives us confidence? Because Dominic aced the trip for us from 2023. He's the best!

Two key areas...personal touch and pro active updates Two key areas...one having the personal touch and being able to speak and email someone Secondly having pro active updates being sent and advising of any changes rather than being expect to check online..

Caesar Took Care of Everything Having Caesar take care of everything. I had a few changes to my itinerary before ticketing it finally and Caesar happily gave me possible flights and all had great prices at least $1000 less than retail. I have a great trip in front of me because of his good work!