Will do business with Business-Class, again! I was not so sure about Business-Class, as the on line reviews are mixed. It turned out they not only beat other's price, but also provided excellent service. One of their manager quickly reached out to me regarding to a date error, and the customer representative (Florence Morales) provided me with outstanding help on seat choice and connecting airlines.

Trusted I have used them in the past and always very professional and Micheal was always able to get the flights and price I need

Super-fast response time and service Super-fast response time and service from West. He was able to find a great fare for me at last minute for an international business trip on short notice. Much appreciated

My account rep for BC service is really sincere and courteous. My account rep for BC service is really great and courteous. No issues with him. What I have been extremely frustrated about is the repeated bookings I've had to do, spending time reviewing and confirming itineraries and thinking I've finalized decisions so my travel plans are set per the account rep's confirmation that my ticket is booked.....only to hear back from him the next day or so, informing me there was some problem or the other causing the booking to no longer be available/confirmed. So I had to restart the process/time/effort to book my ticket all over again -- thrice!!! Very inefficient and more stressful than other travel agent experiences. Definitely room for improvement in this regard. Alice

Half price tickets. Robert was quick and very helpful on getting us tickets for less than half of what the airline had on their websites. Will always use them going forward for any out of country flights.