Great staff, terrible payment system. The reason you have two star is due to the lovely staff member who was amazing otherwise it would be ZERO, she helped us through the terrible booking experience. I never thought paying for a trip would be so difficult. Why can’t you have a payment link/portal, it would save time and be so much easier. I am still waiting for a proper invoice with our companies details that I submitted.

This was my 1st experience with… This was my 1st experience with business-class.com and Mustafa made it a great experience! My credit card company thought the transaction was fraud - and he helped me through the process.

Awesome Customer Service Dominic, our customer service representative, went above and beyond to gather information on travel options for us. He stuck with us every step of the way to make sure everything would go smoothly. And what gives us confidence? Because Dominic aced the trip for us from 2023. He's the best!

Two key areas...personal touch and pro active updates Two key areas...one having the personal touch and being able to speak and email someone Secondly having pro active updates being sent and advising of any changes rather than being expect to check online..

First time, won’t be the last Alan was very helpful finding us business class tickets for about the price of premium economy. He also helped me understand how this works, which matters because it’s not not like simply buying tickets directly from the airlines. But if you want the business class without the price, this works.