Great staff, terrible payment system. The reason you have two star is due to the lovely staff member who was amazing otherwise it would be ZERO, she helped us through the terrible booking experience. I never thought paying for a trip would be so difficult. Why can’t you have a payment link/portal, it would save time and be so much easier. I am still waiting for a proper invoice with our companies details that I submitted.

Travel Guru Imaad was amazing, friendly and professional got me a good deal and everything worked out great and saved over 4000 from the posted fare. Will use them again on next trip.

My account rep for BC service is really sincere and courteous. My account rep for BC service is really great and courteous. No issues with him. What I have been extremely frustrated about is the repeated bookings I've had to do, spending time reviewing and confirming itineraries and thinking I've finalized decisions so my travel plans are set per the account rep's confirmation that my ticket is booked.....only to hear back from him the next day or so, informing me there was some problem or the other causing the booking to no longer be available/confirmed. So I had to restart the process/time/effort to book my ticket all over again -- thrice!!! Very inefficient and more stressful than other travel agent experiences. Definitely room for improvement in this regard. Alice

Good service Alice got back to me very promptly and the itinerary for my flight is very good. She was easy to work with. I paid more than I thought I would for the ticket; however I realize that I am traveling in peak season. Last year when I had an international flight back to the US in early March, the pricing was much better.

Great experience Great experience! Anthony Stefan was extremely helpful - he made this process very easy - and was available for questions. I would highly recommend!!