Super-fast response time and service Super-fast response time and service from West. He was able to find a great fare for me at last minute for an international business trip on short notice. Much appreciated

Ernest is very efficient Ernest is very efficient. He figured out quickly what my travel plans are and sent me quotes on three different routes in 10 minutes ! He also called me and booked the seats I preferred after I booked the flight. I appreciate his service very much ! Mei-Lin H. Yu

Our agent Our agent, Eric, was professional and courteous and extremely helpful. Eric did an excellent job finding us tickets which matched our specific schedule needs. He was professional in all respects and at the same time very personable. We've worked with Eric prior and always receive the same friendly service.

Great experience with it was the first… Great experience with it was the first time using your services. Always there to answer question ever though I’d already received email that I’d hadn’t seen. Will definitely refer anyone that ever asks about flight services.

Communication was good until it came to the process for payment Communication was good until it came to payment. I believe it should have been communicated that the payment was going to changed in 3 different transactions. This was not told to me and as a result my bank put a hold on my account and because the payments were going to some other entity than business class.com, I couldn't tell if it was fraudulent or not. It resulted in a lot of stress and phone calls with my bank and the supervisor Odetta at businees class.com