S Holstein
PTGreat staff, terrible payment system. The reason you have two star is due to the lovely staff member who was amazing otherwise it would be ZERO, she helped us through the terrible booking experience. I never thought paying for a trip would be so difficult. Why can’t you have a payment link/portal, it would save time and be so much easier. I am still waiting for a proper invoice with our companies details that I submitted.
Neil
GBTwo key areas...personal touch and pro active updates Two key areas...one having the personal touch and being able to speak and email someone Secondly having pro active updates being sent and advising of any changes rather than being expect to check online..
Kim
GBGreat experience Great experience! Anthony Stefan was extremely helpful - he made this process very easy - and was available for questions. I would highly recommend!!
Lisa O
GBSuper-fast response time and service Super-fast response time and service from West. He was able to find a great fare for me at last minute for an international business trip on short notice. Much appreciated
John Cavanaugh
GBThis was my 1st experience with… This was my 1st experience with business-class.com and Mustafa made it a great experience! My credit card company thought the transaction was fraud - and he helped me through the process.