Super-fast response time and service Super-fast response time and service from West. He was able to find a great fare for me at last minute for an international business trip on short notice. Much appreciated

Our agent Our agent, Eric, was professional and courteous and extremely helpful. Eric did an excellent job finding us tickets which matched our specific schedule needs. He was professional in all respects and at the same time very personable. We've worked with Eric prior and always receive the same friendly service.

Good service Alice got back to me very promptly and the itinerary for my flight is very good. She was easy to work with. I paid more than I thought I would for the ticket; however I realize that I am traveling in peak season. Last year when I had an international flight back to the US in early March, the pricing was much better.

Communication was good until it came to the process for payment Communication was good until it came to payment. I believe it should have been communicated that the payment was going to changed in 3 different transactions. This was not told to me and as a result my bank put a hold on my account and because the payments were going to some other entity than business class.com, I couldn't tell if it was fraudulent or not. It resulted in a lot of stress and phone calls with my bank and the supervisor Odetta at businees class.com

Turns a daunting task into a easy job Turns a daunting task into a easy job. Ali Usman has taken care of me on multiple trips and I know I can rely on him to find me the best deal. I also know he has my back in case of difficulties. Highly recommend business-class.com