Neil
GBTwo key areas...personal touch and pro active updates Two key areas...one having the personal touch and being able to speak and email someone Secondly having pro active updates being sent and advising of any changes rather than being expect to check online..
Dak
GBVery good service and price!!! The process of buying our tickets to Australia was very smooth and went well The cost savings using their system seems to be material I haven’t flown yet but so far so good
Jon Hamilton
GBFirst time, won’t be the last Alan was very helpful finding us business class tickets for about the price of premium economy. He also helped me understand how this works, which matters because it’s not not like simply buying tickets directly from the airlines. But if you want the business class without the price, this works.
Mei-Lin H. Yu
GBErnest is very efficient Ernest is very efficient. He figured out quickly what my travel plans are and sent me quotes on three different routes in 10 minutes ! He also called me and booked the seats I preferred after I booked the flight. I appreciate his service very much ! Mei-Lin H. Yu
Margaret
GBGood service Alice got back to me very promptly and the itinerary for my flight is very good. She was easy to work with. I paid more than I thought I would for the ticket; however I realize that I am traveling in peak season. Last year when I had an international flight back to the US in early March, the pricing was much better.