Good service Alice got back to me very promptly and the itinerary for my flight is very good. She was easy to work with. I paid more than I thought I would for the ticket; however I realize that I am traveling in peak season. Last year when I had an international flight back to the US in early March, the pricing was much better.

First time, won’t be the last Alan was very helpful finding us business class tickets for about the price of premium economy. He also helped me understand how this works, which matters because it’s not not like simply buying tickets directly from the airlines. But if you want the business class without the price, this works.

Super-fast response time and service Super-fast response time and service from West. He was able to find a great fare for me at last minute for an international business trip on short notice. Much appreciated

Communication was good until it came to the process for payment Communication was good until it came to payment. I believe it should have been communicated that the payment was going to changed in 3 different transactions. This was not told to me and as a result my bank put a hold on my account and because the payments were going to some other entity than business class.com, I couldn't tell if it was fraudulent or not. It resulted in a lot of stress and phone calls with my bank and the supervisor Odetta at businees class.com

Great experience Great experience! Anthony Stefan was extremely helpful - he made this process very easy - and was available for questions. I would highly recommend!!