There is no explanation of the tours in… There is no explanation of the tours in the PDF and it seems that the services are not available after being paid in full. This information should be confirmed before payment.

Great Service Filipa was an excellent agent and arranged a trip which included all of our requests. She was patient with my slow computer skills and listened to what we wanted. She pulled it all together ad we are very happy with our upcoming holiday in beautiful Portugal and Spain.

Madeira tour It was disappointing that our 2nd flight was canceled The passengers were offered a lunch credit but not in English There was a lot of confusion/lack of organization in rebooking. An employee took us over and said that she would help us but kept getting distracted. Finally we got into another lineup .The 2 night hotel stay in San Miguel was very good with meals included. Noone from tour company contacted us (via e mail) to let us know about the revised transfers/hotel arrangements The included tours were good value

Fantastic trip with helpful and timely… Fantastic trip with helpful and timely responses to questions.

our experience Our experience at Sao Miguel airport was nothing amazing. Since there was an error in our transportation to the hotel and it was not confirmed, the Hertz company employee who was responsible for the coordination was very rude and aggressive. Nevertheless, the remainder of the experience was largely positive with efficient and organized service