wksnyder
GBKimKim arranged 8 great memorable days Paula at KimKim helped me put together a memorable 8 days in Australia. Starting with Sydney and the blue mountains then Urulu and Ayers Rick to Cairns and the rain forest - she arranged all of the tours , hotels and flights. She did a great job and the itinerary was very specific on what we needed to bring. You have to keep in mind that KimKim is an agency and so when you get over there it is fairly difficult to make changes so plan carefully.
Manasi Joshi
CAUnforgettable trip Unforgettable trip! We had a few planning sessions with our tour operator (over the phone and online) and were able to get an incredible itinerary planned out with our tour operator, Misky Travels. We were prepared and not very stressed. We would definitely use kimkim again! Our one drawback was that we would recommend that the tour operators provide an itemized breakdown of costs.
Mr Mark Williams
GBKimKim does not provide 100% satisfaction My journey with KimKim started in late 2019. A trip of a lifetime was planned in India for late 2020. An itinerary was chosen and a deposit paid. Then COVID impacted. I immediately requested a refund that was refused. FCO guidance recommended no travel to India for two proceeding years. KimKim postponed the holiday until travel was possible, but at that time of booking no commitment to any of the services was made so the deposit funds should have been uncommitted. After years of rescheduling the holiday KimKim prices increased to unreasonable levels and they still refused to return my deposit. Other travel companies such as Trailfinders had more realistic policies regarding deposit refunds and will get my business in the future.
Marissa
CAI am so thrilled with how our vacation… I am so thrilled with how our vacation to Italy turned out. I have never been before so I was very anxious and did not know where to start. Our trip planner Irene was phenomenal. She was very patient with me and answered all my questions. Her communication exchanges were prompt, very polite and educated. She even accommodated some trip changes with ease and worked with our budget effectively. We did a 10-day trip over Venice, Florence and Rome and it was more than we could have imagined. The hotels, transfers and the tours that were chosen for us were excellent. Everything went so smoothly and made the trip extremely enjoyable. The professionalism of this company and their partners reign supreme. We would hire them again in a heart beat and recommend them everyone we know.
M.Hill
GBKimKim did a nice job of helping us… KimKim did a nice job of helping us plan our two weeks in Japan. We enjoyed all of the excursions and really appreciated all the logistical help with transportation. My only disappointment was the quality of the guides. While all of them were very kind, solicitous, punctual and helpful, I was unhappy with a couple of them not having enough English proficiency and either a lack of knowledge about the history and culture of the places we visited or an inability to convey that information due to language issues. I feel we missed out on a lot of history of some sites because of this.