KimKim does not provide 100% satisfaction My journey with KimKim started in late 2019. A trip of a lifetime was planned in India for late 2020. An itinerary was chosen and a deposit paid. Then COVID impacted. I immediately requested a refund that was refused. FCO guidance recommended no travel to India for two proceeding years. KimKim postponed the holiday until travel was possible, but at that time of booking no commitment to any of the services was made so the deposit funds should have been uncommitted. After years of rescheduling the holiday KimKim prices increased to unreasonable levels and they still refused to return my deposit. Other travel companies such as Trailfinders had more realistic policies regarding deposit refunds and will get my business in the future.

Knowledgeble and considerate The personalized trip was perfect for our family. The local expert made sure that all our whished, needs and requirements were taking into account when designing our day plan, from places to visit/things to do to the accommodations and transport. The personalized plan had room for flexibility as well, so we could change things pending on the weather and how we were feeling/or needs at that time. The guides we had were very knowledgeable, kind and considered. The drivers had amazing skills and were very helpful as well. We had an amazing time and we one of the best experiences of our life thanks to kimkim.

extremely pleased Have used Kimkim several times and it’s great how they pair you up with a local travel agent who will assist and help you with whatever you are interesting in doing. Used it for a December trip to the Azores and couldn’t have been more pleased, and then for a spring trip to Japan that included trekking in the Kumano Kodo region where there are very few western hotels so the assistance provided for the reservations and logistics was pivotal. They also accommodate to your budget and interests so it’s a win win. Will most likely use them again.

Unforgettable trip Unforgettable trip! We had a few planning sessions with our tour operator (over the phone and online) and were able to get an incredible itinerary planned out with our tour operator, Misky Travels. We were prepared and not very stressed. We would definitely use kimkim again! Our one drawback was that we would recommend that the tour operators provide an itemized breakdown of costs.

Unforgettable Trip to Spain I was a little hesitant to use a service like kimkim to plan our trip to Spain. I would usually spend months planning a trip like this (picking the right hotels, figuring out how to get to places & finding the right activities). Right from the start, kimkim put me in touch with Luis from Hidden in Spain. Based on our input, he designed a trip for us that took us to a number of memorable places so that we really saw Spain. We learned about the history, the people & saw such beautiful scenery. Everything was arranged perfectly, from the hotels to the transportation to a mix of private & group tours. Overall, it was a memorable trip that we all enjoyed.