Wonderful experience Overall, we were super happy with the whole experience that Kimkim put together. Everything worked out seamlessly. The various tour guides were super lovely and made it a fun experience. Our driver Mohamed was excellent - 5* for him!!

KimKim does not provide 100% satisfaction My journey with KimKim started in late 2019. A trip of a lifetime was planned in India for late 2020. An itinerary was chosen and a deposit paid. Then COVID impacted. I immediately requested a refund that was refused. FCO guidance recommended no travel to India for two proceeding years. KimKim postponed the holiday until travel was possible, but at that time of booking no commitment to any of the services was made so the deposit funds should have been uncommitted. After years of rescheduling the holiday KimKim prices increased to unreasonable levels and they still refused to return my deposit. Other travel companies such as Trailfinders had more realistic policies regarding deposit refunds and will get my business in the future.

Italy was amazing We had a great experience and all of our tour guides were very knowledgeable. Thank you Elaina for keeping us super busy since we had a short time in each place! Italy was amazing!

Knowledgeble and considerate The personalized trip was perfect for our family. The local expert made sure that all our whished, needs and requirements were taking into account when designing our day plan, from places to visit/things to do to the accommodations and transport. The personalized plan had room for flexibility as well, so we could change things pending on the weather and how we were feeling/or needs at that time. The guides we had were very knowledgeable, kind and considered. The drivers had amazing skills and were very helpful as well. We had an amazing time and we one of the best experiences of our life thanks to kimkim.

Grandma / Grandpa trip to Scotland Aleksandra, did a marvelous job in helping us with this trip to Scotland. Using third parties, in setting up reservations is very challenging, and often there are surprises along the way. However, Aleksandra was engaged and in close contact with us during the entire trip. We give her our highest commendations!!!