One Happy Customer Fiji Vacations guided us to an amazing boutique resort we would never have found on our own. They catered to us from the moment we arrived until the moment we left. Fiji Vacations handled our flights, itinerary, transfers, and were available for questions if needed. I usually book our own travel, but would highly recommend using Fiji Vacations for their wealth of knowledge in the South Pacific region.

Fiji Airways changed our flight time… Fiji Airways changed our flight time and flight number, and that caused us to lose our prepaid bulkhead seats. Melissa worked diligently over a 3-week period and was finally able to get Fiji Air to honor our original seats and restore them. She saved our trip, because I would not have been able to fly in the regular coach seats due to medical concerns. Nineteen dental students were counting on my being able to help them provided endodontic treatment in Tonga, and my not going would have been a disaster for all. Thanks you Melissa for saving the day for us.

Poor communication The vacation itself was amazing. However our experience with Fiji Travel was frustrating with poor communication. There was a problem with baggage being included in the flights (we were told in writing it was, then changed to it wasn't- apparently Fiji airways changed their pricing and whoever booked our tickets didn't realize it). Fiji vacations did eventually cover our baggage costs though the staff we dealt with were quite rude about it. While in Fiji I heard from many other people that that is a common experience with the owner of this company

Flawless! My husband and I had an awesome experience with Fiji Vacations and would definitely recommend them! We travel a lot, and this was our first time using a travel agency. I tried pricing everything out myself and booking a package ended up being a much better deal than booking everything separately. Everything was flawless and Caroline, our trip planner, was great! We're already discussing when we can go back next!

Great service! Cheryl was so responsive during the planning stage and was so easy to work with. Give us the perfect options to choose from. The app was very helpful during the trip. No hitches at all other than the car service being late once when our flight came in earlier. Wish the app would have given contact info and times for the car transport. Other than that, which was minor, the trip was flawless and we were very happy.