Laurence Johns
GBFiji Airways changed our flight time⦠Fiji Airways changed our flight time and flight number, and that caused us to lose our prepaid bulkhead seats. Melissa worked diligently over a 3-week period and was finally able to get Fiji Air to honor our original seats and restore them. She saved our trip, because I would not have been able to fly in the regular coach seats due to medical concerns. Nineteen dental students were counting on my being able to help them provided endodontic treatment in Tonga, and my not going would have been a disaster for all. Thanks you Melissa for saving the day for us.
John
GBGreat experience Great experience! We had a family of twelve and it was a relaxing and refreshing change from our usual jaunts. Flight was a bit long compared to Hawaii but we so enjoyed the Fijian people who were so very accommodating, friendly and VERY happy to make sure the stay was a success.
customer
GBBoth resorts were excellent Both resorts were excellent: great service, location, food, amenities, etc. Family consensus was that it was our best vacation ever. Travel agent was very knowledgeable & helpful. Everything went according to plan. Trip was expensive because we stayed at 5-star resorts, but definitely feel like I got more than my money's worth. Would absolutely recommend Fiji Vacations for anybody planning a trip to Fiji
Jim
GBThe travel experience was great, but has some challenges The travel experience was great. Let's discuss the good. Outstanding resort and guest experience in Fiji. Bad experience. Dealing with Melissa our travel agent. Very slow to respond or non responsive. She has good suggestions, but once your trip is booked to expect to get questions answered in a timely manner. Don't expect to get your full itinerary until a few days before departure. Her communication skills are maddening! She has great suggestions for a trip, but follow though is not good.
Ryan Martin
GBAmazing service Amazing service, thank you!