Both resorts were excellent Both resorts were excellent: great service, location, food, amenities, etc. Family consensus was that it was our best vacation ever. Travel agent was very knowledgeable & helpful. Everything went according to plan. Trip was expensive because we stayed at 5-star resorts, but definitely feel like I got more than my money's worth. Would absolutely recommend Fiji Vacations for anybody planning a trip to Fiji

Poor communication The vacation itself was amazing. However our experience with Fiji Travel was frustrating with poor communication. There was a problem with baggage being included in the flights (we were told in writing it was, then changed to it wasn't- apparently Fiji airways changed their pricing and whoever booked our tickets didn't realize it). Fiji vacations did eventually cover our baggage costs though the staff we dealt with were quite rude about it. While in Fiji I heard from many other people that that is a common experience with the owner of this company

Melissa was INDISPENSABLE Melissa was INDISPENSABLE Not only was she there with us every step of the way, she demonstrated a level of care in our travel not duplicated by any other agents, going so far as to tailor several itineraries before we had even agreed to go with her or the agency. You NEED Melissa Pomeroy if you plan on visiting Fiji and want the experience of a lifetime minus the worry. You'll thank yourself.

The travel experience was great, but has some challenges The travel experience was great. Let's discuss the good. Outstanding resort and guest experience in Fiji. Bad experience. Dealing with Melissa our travel agent. Very slow to respond or non responsive. She has good suggestions, but once your trip is booked to expect to get questions answered in a timely manner. Don't expect to get your full itinerary until a few days before departure. Her communication skills are maddening! She has great suggestions for a trip, but follow though is not good.

We thoroughly enjoyed our stay in Fiji We thoroughly enjoyed our stay in Fiji. We were impressed by the resort choices, the efficiency with which all of the transfers took place the the beautiful places we stayed and visited. I did not have any prior knowledge of Fiji or the islands. I would recommend Fiji Vacations for a first time traveller because there are so many choices.