John
GBGreat experience Great experience! We had a family of twelve and it was a relaxing and refreshing change from our usual jaunts. Flight was a bit long compared to Hawaii but we so enjoyed the Fijian people who were so very accommodating, friendly and VERY happy to make sure the stay was a success.
customer
GBPoor communication The vacation itself was amazing. However our experience with Fiji Travel was frustrating with poor communication. There was a problem with baggage being included in the flights (we were told in writing it was, then changed to it wasn't- apparently Fiji airways changed their pricing and whoever booked our tickets didn't realize it). Fiji vacations did eventually cover our baggage costs though the staff we dealt with were quite rude about it. While in Fiji I heard from many other people that that is a common experience with the owner of this company
Rayna
GBWhat a Great trip! What a Great trip! We loved how smoothly everything went, and transfer transportation on time, and great people everywhere, as well as organized. We would recommend Fiji Vacations to everyone. The service and attention was appreciated!
Dani
GBFiji Vacations organized an amazing… Fiji Vacations organized an amazing trip for me to Fiji. They recommended the perfect resort and coordinated our transfers from the main island to the smaller island of Tavewa. Everyone they connected us with was professional and friendly and the resort was amazing. I had never used a travel agent before so I was a little scared to let someone I had never met have full control of the trip but Melissa and her staff did not let me down. She got us great prices on everything and gave wonderful advice... especially concerning the helicopter ride in which was so worth it.
Laurence Johns
GBFiji Airways changed our flight time… Fiji Airways changed our flight time and flight number, and that caused us to lose our prepaid bulkhead seats. Melissa worked diligently over a 3-week period and was finally able to get Fiji Air to honor our original seats and restore them. She saved our trip, because I would not have been able to fly in the regular coach seats due to medical concerns. Nineteen dental students were counting on my being able to help them provided endodontic treatment in Tonga, and my not going would have been a disaster for all. Thanks you Melissa for saving the day for us.