Maria De La Luz Guillen Villan
MXIt was great It was great, but it is not easy to get the information about my flight and I am a little afraid about it.
Laurie Christe
GBMy representative was Sheldon My representative was Sheldon. He was really nice and patient. I had many questions and he walked me thru the process and answered my questions with patience. At one point we had difficulty with my credit card. It kept showing the message of "Error" when Sheldon tried to run the number. But, he stuck with it and was able to rectify the problem. He's really nice and professional.
Teri Inch
GBCompany willing to respond to comments After this comment, I received a phone call to address my concerns. I understand that only one seat was for the lower price. The agent is looking into the person I talked to. I upgraded to 4 stars from 3 stars. Original comment: I got my tickets and the process was relatively easy. However, when I was researching I got one price for an individual but if I increased the number of travelers the per-person price went up $8 or more. When I called to book hoping that talking to a real person would allow for booking all of us at a cheaper price, I was quoted a per-person cost of $30 more than I could get online. The person on the phone was not willing to look into the difference or cared.
Jose Martinez
GB2 days later! I looked on line for 2 days! when i found a reasonably priced flight, before i completed a booking, the screen would change and there replacing my choice was a higher price and different schedule not of my choice, and i'd call for assistance, i was told my option has been terminated. What caught my eye with you guys was 1st, your price did not change and i had plenty of time to book my option, called your # for confirmation and Q's, and everything was done with my satisfaction in mind! TY Guys, i will be back for my next vacation plans! J. Martinez
Joan DeLuca
GBSaved $300 on flight, same airline! I saved $300 on an international flight with the same airline! Incredible! Jim Harvey in customer service answered all my questions. Very professional. I will DEFINITELY use Viajaralmundo again and refer my friends also. Thank you!