Professional, caring staff Staff at Adrenaline responded in a timely and professional manner when our plans had to change at fairly short notice. We were still able to have a memorable flight over the Grand Canyon thanks to their caring approach.

Quick & Efficient Customer Service We had a last minute addition to our Helicopter tour. The staff at Adrenaline were quickly able to make arrangements for the additonal team member in very quick time. We really appreciated such great customer service that made the exeperience top notch.

The helicopter ride over the Grand… The helicopter ride over the Grand Canyon was a thrill! The pilot was very personable and informative. The check in, safety training, and loading of the helicopter was well coordinated by helpful by staff. I accidentally payed twice for our trip. The administrative staff was very patient and understanding with me and worked diligently to straighten out my mess.

Several other customers have had trouble. They seem very shady and at the very least unprofessional and horrible customer service, if it is a legitimate business. Very shady! Ifly had no problem cancelling but couldn't because it accidentally went through Adrenaline, they make you think you are on the Ifly website. The Ifly even said they do not like Adrenaline and alot of their customers have trouble with them. If theyre going to do the 3rd party thing, why not be open and let customers they are a 3rd party? Why not have professional customer service? Why not be up front ? Why not allow cancellations when the actual business allows it? If they did, I'd be looking on their website for other fun things. But now, from this shady experience, they seem like a scam, shady business. I called for over an hour before anyone would answer, then the guy was very unprofessional and said he'd call me back after he got home. Then I called several times and got through to a lady that said she was on break. She at first said shed have to talk to her manager, then she said have Ifly email them, when I pushed and out right asked if they were going to refund me she said no. They could've said that on their website or at the very least when I first called. Very unprofessional and shady. Absolutely seems like a scam.

Very impressed with the level of… Very impressed with the level of customer service received from Adrenalin! Jeff listened to my concerns, brought them to a manager and had a solution that was agreeable within a matter of a couple of hours. Great to see this level of customer service in this day and age.