Adrenaline

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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
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Veronica Guzik
GB

Easy to do something cool I was trying to find something cool to do for an upcoming trip with my husband and this site had a bunch of really great recommendations and experiences for us. Rather than wasting time scrolling Instagram and blogs I was able to get a bunch of cool options for where we were traveling. Booking was also really easy and their team was super helpful with questions.

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Nansia Constantinou
GB

Excellent customer service Jeff has been amazing in helping us book rides for a large group of people! He was coordinating back and forth with the operators and responded promptly to our calls and requests. Very professional customer service, thank you!

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Kirsty Crossan
AU

Don’t book your experience through adrenaline As soon as the booking went through Adrenaline sent me an email for all future communications to go through the helicopter company. Straight away I could see we paid $200 more than we should have ($699 directly or $899 through the aggregator site). That $200 was ONLY for a booking fee as they wiped their hands of all contact or issues afterwards. Luckily for us GSL Aviation were great. Don’t book using adrenaline! By all means use the site to find what activities you want to do, but don’t waste your hard earned money by giving them an exorbitant booking fee.

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Julie Knox
GB

Several other customers have had trouble. They seem very shady and at the very least unprofessional and horrible customer service, if it is a legitimate business. Very shady! Ifly had no problem cancelling but couldn't because it accidentally went through Adrenaline, they make you think you are on the Ifly website. The Ifly even said they do not like Adrenaline and alot of their customers have trouble with them. If theyre going to do the 3rd party thing, why not be open and let customers they are a 3rd party? Why not have professional customer service? Why not be up front ? Why not allow cancellations when the actual business allows it? If they did, I'd be looking on their website for other fun things. But now, from this shady experience, they seem like a scam, shady business. I called for over an hour before anyone would answer, then the guy was very unprofessional and said he'd call me back after he got home. Then I called several times and got through to a lady that said she was on break. She at first said shed have to talk to her manager, then she said have Ifly email them, when I pushed and out right asked if they were going to refund me she said no. They could've said that on their website or at the very least when I first called. Very unprofessional and shady. Absolutely seems like a scam.

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Holly Patton
GB

WE LOVE ADRENALINE WE LOVE ADRENALINE! My brother and I used Adrenaline to book our iFly experience. They made it so simple. All we had to do was show up! The customer service team is so helpful, patient and kind. Will definitely use them again in the future when we book other adrenaline activities (:

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