Several other customers have had trouble. They seem very shady and at the very least unprofessional and horrible customer service, if it is a legitimate business. Very shady! Ifly had no problem cancelling but couldn't because it accidentally went through Adrenaline, they make you think you are on the Ifly website. The Ifly even said they do not like Adrenaline and alot of their customers have trouble with them. If theyre going to do the 3rd party thing, why not be open and let customers they are a 3rd party? Why not have professional customer service? Why not be up front ? Why not allow cancellations when the actual business allows it? If they did, I'd be looking on their website for other fun things. But now, from this shady experience, they seem like a scam, shady business. I called for over an hour before anyone would answer, then the guy was very unprofessional and said he'd call me back after he got home. Then I called several times and got through to a lady that said she was on break. She at first said shed have to talk to her manager, then she said have Ifly email them, when I pushed and out right asked if they were going to refund me she said no. They could've said that on their website or at the very least when I first called. Very unprofessional and shady. Absolutely seems like a scam.

Quick & Efficient Customer Service We had a last minute addition to our Helicopter tour. The staff at Adrenaline were quickly able to make arrangements for the additonal team member in very quick time. We really appreciated such great customer service that made the exeperience top notch.

Great Experience I booked 2 experiences through Adrenaline.com for our recent San Diego trip. One was a helicopter flight and the other was an L-39 Albatross jet fighter flight. Adrenaline.com made everything happen quickly and seamlessly. While the jet fighter flight booking was a little more detailed, I spoke with multiple reps at Adrenaline on a few occasions. They answered all questions promptly and were very kind and friendly. I highly recommend their services to expedite booking these adventures and will 1000% use them again. Huge thanks to the Adrenaline.com team! Zack

Jeff Delivered on a last minute request! Called in last minute for a New Year’s Eve helicopter tour over NYC and Jeff took the initiative of calling the vendor directly to ensure I got the last spot of the year. He was more excited than I was to have delivered on a big ask. So happy with this company and will definitely book in the future. Thank you, Jeff, for our little Christmas miracle!

PLEASE AVOID THIS SITE PLEASE AVOID THIS SITE I booked Helicoptor tour for Air Maui Hawaii using this site. Unfortunately I got covid 3 days before my scheduled travel. Air Maui itself has 48 hrs free cancellation policy. However, Adrenaline.com just want to loot hard earned money of people. They dont care about the reasons and charge 10% cancellation fee when everybody else (Hotel, AIrlines. Air Maui itself) were ready to cancel with zero cost.