Booked online Booked online, then called and spoke to an agent to confirm my booking and payment. Payment was taken out of my bank account & then I get an email that it was declined however, it was not and my money was sent to them. 5 days prior to my travel day because they can't confirm payment? (their explanations making no sense) they cancel my tour -seems like a very shady business

Very impressed with the level of… Very impressed with the level of customer service received from Adrenalin! Jeff listened to my concerns, brought them to a manager and had a solution that was agreeable within a matter of a couple of hours. Great to see this level of customer service in this day and age.

Amazing service and experiences! 최고입니다. I booked an NYC helicopter tour for my parents while they were visiting the US for the first time. I thought it would be difficult for me to book tours because I am not very good at English. But the customer service people were very patient and amazing!! They seemed very transparent and helped me throughout the booking. Thank you so much for the great experiences! I will definitely book a tour again when I visit the US for my brother’s graduation.

If I could give Adenaline a 0 rating If I could give Adenaline a 0 rating, I would. Highly unprofessional individuals behind the scenes. I’m still waiting for my phone call from a booking I made on April 20th for my daughter 15th birthday. Was told on multiple occasions I would get a phone call back in 15 minutes. Still waiting. Thank you for ruining birthday experiences.

Grand helicopter … The helicopter ride over the Grand Canyon was amazing! I highly recommend it to anyone even considering it. Well worth the money. We are looking forward to do it again soon! The pilot Billy was just as awesome and made our ride completely enjoyable!