Several other customers have had trouble. They seem very shady and at the very least unprofessional and horrible customer service, if it is a legitimate business. Very shady! Ifly had no problem cancelling but couldn't because it accidentally went through Adrenaline, they make you think you are on the Ifly website. The Ifly even said they do not like Adrenaline and alot of their customers have trouble with them. If theyre going to do the 3rd party thing, why not be open and let customers they are a 3rd party? Why not have professional customer service? Why not be up front ? Why not allow cancellations when the actual business allows it? If they did, I'd be looking on their website for other fun things. But now, from this shady experience, they seem like a scam, shady business. I called for over an hour before anyone would answer, then the guy was very unprofessional and said he'd call me back after he got home. Then I called several times and got through to a lady that said she was on break. She at first said shed have to talk to her manager, then she said have Ifly email them, when I pushed and out right asked if they were going to refund me she said no. They could've said that on their website or at the very least when I first called. Very unprofessional and shady. Absolutely seems like a scam.

Excellent customer service Jeff has been amazing in helping us book rides for a large group of people! He was coordinating back and forth with the operators and responded promptly to our calls and requests. Very professional customer service, thank you!

Quick & Efficient Customer Service We had a last minute addition to our Helicopter tour. The staff at Adrenaline were quickly able to make arrangements for the additonal team member in very quick time. We really appreciated such great customer service that made the exeperience top notch.

If I could give Adenaline a 0 rating If I could give Adenaline a 0 rating, I would. Highly unprofessional individuals behind the scenes. I’m still waiting for my phone call from a booking I made on April 20th for my daughter 15th birthday. Was told on multiple occasions I would get a phone call back in 15 minutes. Still waiting. Thank you for ruining birthday experiences.

Booked online Booked online, then called and spoke to an agent to confirm my booking and payment. Payment was taken out of my bank account & then I get an email that it was declined however, it was not and my money was sent to them. 5 days prior to my travel day because they can't confirm payment? (their explanations making no sense) they cancel my tour -seems like a very shady business