I USED THE ONLINE PLATFORM I USED THE ONLINE PLATFORM TO BOOK FLIGHTS, THE CREDIT CARD DID NOT GO THROUGH, So called the office in Sydney, the helpful service person found the booking I had tried to make and then told me that the fare had increased by $72 per person (blamed on the airline changing their prices) which is why the issue had arisen, I requested that all my information be deleted, advised that I was very disappointed in the website and their inappropriate response to the public view of the current pricing. I checked the site after I hung up - same price ..... no updates, so why try and skim additional monies???

clear process very clear process

PRICE DIDN'T CHANGE PRICE DIDN'T CHANGE

Great response and very helpful Wonderful having all the prices and selection options on the same page. And they answered my call, and my questions, immediately when I called to clarify some selections. I do wish, however, they were more clear about what the charges are for the selections. (For example, the ``Baggage + Protection: $26`` is NOT for the baggage on the plane, that is JUST the charge for the ``protection``. That might be worthwhile, but I thought I was getting the baggage on the plane also. I hope that was not deliberately misleading.)

I book the tickets on line with help on… I book the tickets on line with help on call with customer service at smartfares It was a good experience. I hope so.