customer LB
GBWorst stay ever Was booked for a 1st floor but on arrival told none was available. Took over an hour for pick up. Only one wash cloth for double occupacy room. No microwave or refrigerator. No coffee in room. Sink did not drain. No shampoo, one small bar of soap. We have stayed here several times once or twice a year without the above problems. When I calmly explained my displeasure to front desk woman. No response, no explanation, no apology. New management no management? I will tell everyone I know to avoid this place.
Cynthia
CAI mistyped my travel dates but was… I mistyped my travel dates but was easily able to find information on customer service. They replied within 2 days with exceptional service. They changed my dates with the hotel, no questions asked and sent the new receipt in timely fashion.
customer
GBEasy to Use I love that the website is so easy to use and it has the perfect questions as to whether we want to stay one night before or after our trip or both. My only suggestion would be on the page that provides the list of hotels to select from to include a bullet whether the parking is covered, open, and if secured. It is great to have all the details on the selected hotel page also.
Richard G.
GBHotel and trip parking This web site was exactly what I was looking for. It describe the hotel that clearly stated I could leave my car while I left the area and how much it would cost to leave my car. After I booked the hotel I received a clear itemized statement of the charges showing the parking charges separately. The process was very easy and I appreciated the confirmation. I look forward to using parksleepfly.com again!
customer
GBGreat convenience and price Great convenience and price. If the dates are listed on the search page it Is available. Other sites advertise great price which "your dates are available" once you attempt to book.