Looting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.

It’s was really a great experience It’s was really great. I have had skepticism about using your company ever again because of the horrible experience I had during Covid. However, came back last year and the experience was positive and decided to use it again this year. Your customer support averted a would be incident of fraud that could have occurred to me, you are appreciated.

Way below average and not really… Way below average and not really cheaper than the competition. I made reservations on the computer but the Cheapo phone app had no record of them. I received two phone calls from them ostensibly verifying my information but really trying to sell me add-ons I'd declined on line. Another call was received asking if I wanted to change flights to a cheaper one which turned out to be six hours longer. The callers had thick accents and were hard for me to understand.

Your Website payment system caused me… Your Website payment system caused me great stress as once my first payment was declined ( My mistake with wrong CVC number, I could not change from visa to amex. I phoned customer support and the first four agents I talked with were not helpful, always asking the same questions curtly and after givinbv all the same booking details they told me they were forwarding to to another department. It was only the very helpful lady in the card declined department that was exceedingly helpful. But the website problem remained the same

Great Fantastic Experience Great experience because there were lots of variety of options regarding the times, airlines and prices for me to choose from based on my needs. Also, the completion of the form to book my flight was simple and easy to use. Thanks!