John Sanjay
GBLooting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.
Aliyu-haydar
GBIt’s was really a great experience It’s was really great. I have had skepticism about using your company ever again because of the horrible experience I had during Covid. However, came back last year and the experience was positive and decided to use it again this year. Your customer support averted a would be incident of fraud that could have occurred to me, you are appreciated.
Claudine Kpaka
GBGreat Fantastic Experience Great experience because there were lots of variety of options regarding the times, airlines and prices for me to choose from based on my needs. Also, the completion of the form to book my flight was simple and easy to use. Thanks!
Afshin Kazerouni
CAWhen they say cheap they really are cheap with their services… After giving them instructions to change the date of ticket they were not able to comply. Their phone system do not work properly as they are using people from around the globe with bad internet connections
Lucia
GBThe website was user-friendly and… The website was user-friendly and navigating it was hassle-free. The prices offered were reasonable and fair.