Your Website payment system caused me… Your Website payment system caused me great stress as once my first payment was declined ( My mistake with wrong CVC number, I could not change from visa to amex. I phoned customer support and the first four agents I talked with were not helpful, always asking the same questions curtly and after givinbv all the same booking details they told me they were forwarding to to another department. It was only the very helpful lady in the card declined department that was exceedingly helpful. But the website problem remained the same

Best price I could find Best price I could find! Definitely better than booking directly with the airline.

Way below average and not really… Way below average and not really cheaper than the competition. I made reservations on the computer but the Cheapo phone app had no record of them. I received two phone calls from them ostensibly verifying my information but really trying to sell me add-ons I'd declined on line. Another call was received asking if I wanted to change flights to a cheaper one which turned out to be six hours longer. The callers had thick accents and were hard for me to understand.

So glad I chose CheapOair.com So glad I chose CheapOair.com, my experience with you is always professional and I always have a piece of mind utilizing your service. You always come through for me and I will continue to come back to you for this impeccable service. In this day and age it seems Customer Service has been thrown by the wayside, but not your company. Thank you for that!!!

Looting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.