Afshin Kazerouni
CAWhen they say cheap they really are cheap with their services… After giving them instructions to change the date of ticket they were not able to comply. Their phone system do not work properly as they are using people from around the globe with bad internet connections
John Sanjay
GBLooting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.
EJ
GBBest price I could find Best price I could find! Definitely better than booking directly with the airline.
Aliyu-haydar
GBIt’s was really a great experience It’s was really great. I have had skepticism about using your company ever again because of the horrible experience I had during Covid. However, came back last year and the experience was positive and decided to use it again this year. Your customer support averted a would be incident of fraud that could have occurred to me, you are appreciated.
Scott Higbee
GBThey sell you travel insurance and then… They sell you travel insurance and then don't honor it. Had a flight canceled and have been fighting for over a month on my claim endlessly being denied.