Way below average and not really… Way below average and not really cheaper than the competition. I made reservations on the computer but the Cheapo phone app had no record of them. I received two phone calls from them ostensibly verifying my information but really trying to sell me add-ons I'd declined on line. Another call was received asking if I wanted to change flights to a cheaper one which turned out to be six hours longer. The callers had thick accents and were hard for me to understand.

Very easy to book a flight and cheap of… Very easy to book a flight and cheap of course. One request: I got a call from cheapoair at 9:33PM CST asking about email and info for choosing a seat which I already chose during booking. The call was so late and it felt like a scammer and I didn’t provide any information

Looting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.

The website was user-friendly and… The website was user-friendly and navigating it was hassle-free. The prices offered were reasonable and fair.

They sell you travel insurance and then… They sell you travel insurance and then don't honor it. Had a flight canceled and have been fighting for over a month on my claim endlessly being denied.