Way below average and not really… Way below average and not really cheaper than the competition. I made reservations on the computer but the Cheapo phone app had no record of them. I received two phone calls from them ostensibly verifying my information but really trying to sell me add-ons I'd declined on line. Another call was received asking if I wanted to change flights to a cheaper one which turned out to be six hours longer. The callers had thick accents and were hard for me to understand.

Your Website payment system caused me… Your Website payment system caused me great stress as once my first payment was declined ( My mistake with wrong CVC number, I could not change from visa to amex. I phoned customer support and the first four agents I talked with were not helpful, always asking the same questions curtly and after givinbv all the same booking details they told me they were forwarding to to another department. It was only the very helpful lady in the card declined department that was exceedingly helpful. But the website problem remained the same

Extra charges due to airline changes After booking the flight, the airlines cancelled on flight and modfied schedule of other, but I am required to pay additional changes. instead of getting compensation of ittenary change without notice. and I am paying approximately 400 USD extra on my already booked ticket, including 250 USD charged as post booking charges by cheapo. very disappointing.. I am using happily using cheapoAir from last 10 years, but I need to rethink for my upcomming booking.

When they say cheap they really are cheap with their services… After giving them instructions to change the date of ticket they were not able to comply. Their phone system do not work properly as they are using people from around the globe with bad internet connections

It’s was really a great experience It’s was really great. I have had skepticism about using your company ever again because of the horrible experience I had during Covid. However, came back last year and the experience was positive and decided to use it again this year. Your customer support averted a would be incident of fraud that could have occurred to me, you are appreciated.