Great Fantastic Experience Great experience because there were lots of variety of options regarding the times, airlines and prices for me to choose from based on my needs. Also, the completion of the form to book my flight was simple and easy to use. Thanks!

Looting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.

Booked a flight Booked a flight, the entirety of the cost 357$ was taken out of my account, I received the receipt and everything. Just for them to attempt to take the amount out again so 704$ as a whole and when I didn’t authorize the second transaction they told me they didn’t receive the now missing 300$ from my account, called my bank and they confirmed that this company took the money from my account. They denied it till their blue in the face, what should have been a 10 minute call was me on hold being passed around for an hour and a half. I do not advise this site there is some shady stuff going on. I had to report theft and fraud to my bank on their end, just spend the extra 20$ and book a real flight through the proper airlines.

Your Website payment system caused me… Your Website payment system caused me great stress as once my first payment was declined ( My mistake with wrong CVC number, I could not change from visa to amex. I phoned customer support and the first four agents I talked with were not helpful, always asking the same questions curtly and after givinbv all the same booking details they told me they were forwarding to to another department. It was only the very helpful lady in the card declined department that was exceedingly helpful. But the website problem remained the same

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