It’s was really a great experience It’s was really great. I have had skepticism about using your company ever again because of the horrible experience I had during Covid. However, came back last year and the experience was positive and decided to use it again this year. Your customer support averted a would be incident of fraud that could have occurred to me, you are appreciated.

Extra charges due to airline changes After booking the flight, the airlines cancelled on flight and modfied schedule of other, but I am required to pay additional changes. instead of getting compensation of ittenary change without notice. and I am paying approximately 400 USD extra on my already booked ticket, including 250 USD charged as post booking charges by cheapo. very disappointing.. I am using happily using cheapoAir from last 10 years, but I need to rethink for my upcomming booking.

Looting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.

When they say cheap they really are cheap with their services… After giving them instructions to change the date of ticket they were not able to comply. Their phone system do not work properly as they are using people from around the globe with bad internet connections

Way below average and not really… Way below average and not really cheaper than the competition. I made reservations on the computer but the Cheapo phone app had no record of them. I received two phone calls from them ostensibly verifying my information but really trying to sell me add-ons I'd declined on line. Another call was received asking if I wanted to change flights to a cheaper one which turned out to be six hours longer. The callers had thick accents and were hard for me to understand.