John Sanjay
GBLooting on the name of exchange policy After booking the flight, i have to change the schedule due to untoward incident, Earlier when i asked about their policy they said it will 151 dollars per ticket and if there is any difference of fare when you travel, but now when i am trying to ask for the same, they 151 dollars + fare difference (In actually terms there is no fare difference on the cheapoair site website only) but they say that is only for new booking for old booking whatever price we have in our inventory I.e. is nothing but whatever the price we quote. This is disappointing if they don't want to do like that, they should change their policy, not sure why the claim if they can't fulfill. Pathetic experience with customer support.
Afshin Kazerouni
CAWhen they say cheap they really are cheap with their services… After giving them instructions to change the date of ticket they were not able to comply. Their phone system do not work properly as they are using people from around the globe with bad internet connections
Travis Paul
GBGreat stuff for many years Easy to navigate. Good options. Great promos and discounts. Always love page design and layout. Easy to understand. Have been flying with CheapOair for many years and will continue to do so.
Celeste Armattoe
GBSo glad I chose CheapOair.com So glad I chose CheapOair.com, my experience with you is always professional and I always have a piece of mind utilizing your service. You always come through for me and I will continue to come back to you for this impeccable service. In this day and age it seems Customer Service has been thrown by the wayside, but not your company. Thank you for that!!!
Scott Higbee
GBThey sell you travel insurance and then… They sell you travel insurance and then don't honor it. Had a flight canceled and have been fighting for over a month on my claim endlessly being denied.