Marilyn Lamberth
GBTim was very patient and helpful Tim was very patient and helpful, gave us all the information about the flights to help us make an informed decision on what flight to take.
customer
GBGreat Customer Service I had to call several times, because I kept having issues all the reps I spoke to were great. One in particular helped me a lot, David Smith, he has a lot of patience and was very good about making sure my flight was correct. At one point, it looked like my flight was canceled when I called David said no that's not right and fixed it for me right away.
The Incredible Wonder W
DEI'm giving the company 3 stars for the… I'm giving the company 3 stars for the way they conduct business. First they show you a cheap airfare and you will fall for it. Then comes an email saying they can't offer you that airfare and that you need to call them asap. (They already have your credit card info with them). During the phone call they offer other more expensive alternatives which you will have to accept because you already agreed on the first airfare. Then they ask for a picture of your credit card and ID. How weird is that? Personally I had to speak to 3 different employees to reach the one that very politely explained their methods and that my money was completely secured with the airline. To this employee I would give him 5 stars.
Tenesha Forbes
JMI was really pleased with the service… I was really pleased with the service Rose Brown provided. She was patient and made multiple efforts to reach me eventhough I am outside the US.
Lisa
GBDavid was very helpful in assisting me David was very helpful in assisting me. His knowledge and patience were well received. I am referring him to several clients that are currently looking for flights. I will keep his name and number available for me and others. Thank you David.