Honest Feedback
GBAVOID!! Misleading Information I do not recommend this booking option. They're misleading and give client nonaccurate information. The verbal confirmations and emails do not match up! They're not clear or good at providing options or details unless you ask them! After my experience, I wouldn't be shocked if I'm at the airport ready to board a flight and an issue arises where I'm not booked! I will always go through a direct airline going forward. Save yourself the trouble of trying to get an actual refund to your card by bank dispute, not a credit with their horrible services.
Marilyn Lamberth
GBTim was very patient and helpful Tim was very patient and helpful, gave us all the information about the flights to help us make an informed decision on what flight to take.
Rocky holmes
GBI tried calling singapore airlines and… I tried calling singapore airlines and my call was rerouted to Booking Ace on 30/10 - Time 03:56 PM PST and the agent answered my Call, he transferred my call multiple times to the manager and i spoke to the manger after the conclusion they informed he will cancel my Singapore airlines booking and rebook in Scoot airlines with the same fare and everything would be same as the previous Booking. The Agent informed me I will get a booking in 30 Min. Nothing was received with the reference number. I checked in scoot airlines and found the ticket he booked had no baggage, no food no seats , nothing .. i tried calling scoot customer care multiple times today and all they informed was unable to track the Booking , you did not call us yesterday some even disconnected as wrong number. One of the worst customer service
Tenesha Forbes
JMI was really pleased with the service… I was really pleased with the service Rose Brown provided. She was patient and made multiple efforts to reach me eventhough I am outside the US.
Jung Wha Brindle
GBGood service Good service ! Joel Numan Was very helpful .