The Incredible Wonder W
DEI'm giving the company 3 stars for the… I'm giving the company 3 stars for the way they conduct business. First they show you a cheap airfare and you will fall for it. Then comes an email saying they can't offer you that airfare and that you need to call them asap. (They already have your credit card info with them). During the phone call they offer other more expensive alternatives which you will have to accept because you already agreed on the first airfare. Then they ask for a picture of your credit card and ID. How weird is that? Personally I had to speak to 3 different employees to reach the one that very politely explained their methods and that my money was completely secured with the airline. To this employee I would give him 5 stars.
Carla
GBMy Referral David Smith I was referred to David Smith by my sister who was given a Great airline rate for an upcoming trip. Although I was unable to get the same rate, He was very patient working with me & searching for the next best price for the flight. Thank you for your assistance for searching for the Best deals for our flight.
Carmen I. Figueroa
GBGreatful for the service your company give us Mr. Jordan went above and beyond to help me give my mom the trip to see her other daughters, I appreciate everything he did to make sure our trip was worth it. Even when we experienced a bad situation with the delta company he stayed and contacted the people he needed to help him resolve our issue. So grateful, will be using this company on our next adventure.
Lisa
GBDavid was very helpful in assisting me David was very helpful in assisting me. His knowledge and patience were well received. I am referring him to several clients that are currently looking for flights. I will keep his name and number available for me and others. Thank you David.
Rocky holmes
GBI tried calling singapore airlines and… I tried calling singapore airlines and my call was rerouted to Booking Ace on 30/10 - Time 03:56 PM PST and the agent answered my Call, he transferred my call multiple times to the manager and i spoke to the manger after the conclusion they informed he will cancel my Singapore airlines booking and rebook in Scoot airlines with the same fare and everything would be same as the previous Booking. The Agent informed me I will get a booking in 30 Min. Nothing was received with the reference number. I checked in scoot airlines and found the ticket he booked had no baggage, no food no seats , nothing .. i tried calling scoot customer care multiple times today and all they informed was unable to track the Booking , you did not call us yesterday some even disconnected as wrong number. One of the worst customer service