Samantha
GBCheap Company Prior to the trip there were no issues. Upon arrival things seemed to be fine, however it was very rushed. We had issues with being early to events that needed less time and then many additional hours of sitting around in places that needed little time. We also encountered many issues with a specific Hotel. We were told that the hotels was in Switzerland and it is was actually in France. That wasn't as much of an issues as the fact that the hotel was dirty with bugs and small live animals. One room even had hair clippings in the sink and the bed. We were also not allowed any extra towels for the hotel because they were only a 2 star. The staff is extremely rude. The tour guide was stressed out what seemed most of the time and got lost. These things should never happen.
MK
GBExplorica and the Galapagos Islands… Explorica and the Galapagos Islands Tour I just got back from a 10 day guided tour of the Galapagos Islands with Explorica. These islands are very difficult to navigate between and Explorica managed our group of 35 people with efficiency and ease. Because the difficult parts of the trip were organized like this, our group members could enjoy the beauty and wonder of the Galapagos Islands without worries. Well done, Explorica! We will use you again!
Ambyr Gallegly
GBAMAZING TOUR DIRECTOR-Christian Adolph This tour was spectacular for one reason alone, Christian Adolph!!!! He was absolutely incredible!!! He had an amazing itinerary planned for us and then as travel always does, when changes needed to be made, he was flexible, quick, and always positive. He made sure we had the experience of a lifetime. He is extremely knowledgeable and so personable. He took care of us every step of the way and went over and above what was expected of him. We literally cried when we parted ways with him at the airport.
Eric
GBNo thanks This company doesn't work well with marginalized people. The itinerary was all over the place. Our tour guide was just fine. The restaurants chosen for us were either "fine" or a complete mess.
Hunter Cobeen
GBNo responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.