Lapis Jean
GBStill waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.
Ambyr Gallegly
GBAMAZING TOUR DIRECTOR-Christian Adolph This tour was spectacular for one reason alone, Christian Adolph!!!! He was absolutely incredible!!! He had an amazing itinerary planned for us and then as travel always does, when changes needed to be made, he was flexible, quick, and always positive. He made sure we had the experience of a lifetime. He is extremely knowledgeable and so personable. He took care of us every step of the way and went over and above what was expected of him. We literally cried when we parted ways with him at the airport.
Jacki MacIntyre
GBThe main tour guide was amazing The main tour guide was amazing, kind, and so very helpful. The other tour guides and the drivers were great and did amazing jobs. Each hotel had good service and clean rooms. The first thing I would say that needed a little change was the meals that were chosen for dinners. I think people should be able to pick from 2 options before hand. So they know what they are getting for dinner meals. The other thing would be the overnight cruise, rooms were decent, meals not so good, and a long time waiting. But over all I had a wonderful time and enjoyed seeing the amazing historical sites.
Eric
GBNo thanks This company doesn't work well with marginalized people. The itinerary was all over the place. Our tour guide was just fine. The restaurants chosen for us were either "fine" or a complete mess.
Bruce
CAOverall tour was awesome - inspiring and highly valuable for all participants!. Overall tour was great. We loved it. Restaurant food in France was Horrible at worst, mediocre at best, service also poor. Italian restaurants were good, service very good in Italy Hotels were good (2.5 stars) across the board. TOUR DIRECTOR EXCELLENT! PS. The only negative was food at 2 restaurants in France BUT Explorica made good by offering to pay for a pizza party for all participants once we got home. Above and beyond, thank you!