MK
GBExplorica and the Galapagos Islands… Explorica and the Galapagos Islands Tour I just got back from a 10 day guided tour of the Galapagos Islands with Explorica. These islands are very difficult to navigate between and Explorica managed our group of 35 people with efficiency and ease. Because the difficult parts of the trip were organized like this, our group members could enjoy the beauty and wonder of the Galapagos Islands without worries. Well done, Explorica! We will use you again!
Lapis Jean
GBStill waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.
Hunter Cobeen
GBNo responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.
Ambyr Gallegly
GBAMAZING TOUR DIRECTOR-Christian Adolph This tour was spectacular for one reason alone, Christian Adolph!!!! He was absolutely incredible!!! He had an amazing itinerary planned for us and then as travel always does, when changes needed to be made, he was flexible, quick, and always positive. He made sure we had the experience of a lifetime. He is extremely knowledgeable and so personable. He took care of us every step of the way and went over and above what was expected of him. We literally cried when we parted ways with him at the airport.
Eric
GBNo thanks This company doesn't work well with marginalized people. The itinerary was all over the place. Our tour guide was just fine. The restaurants chosen for us were either "fine" or a complete mess.