Mark Maradei
GBThe Trip of a Lifetime From the time we boarded the plane until we step back off to go through customs in America, Explorica was outstanding. They dot their “i’s” and cross their “T’s” to ensure that it is a worry free experience that is filled with learning, growing and excitement!
Lapis Jean
GBStill waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.
Michelle
GBBarcelona, Madrid, Sevilla, Malaga Our tour Director, Jessica made every difference in our whole trip to give 5 stars!!!! We had some hiccups dealing with $$/business side/communication on the planning/finance side. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Expertise in the country tour director, JESS!! ⭐️⭐️⭐️⭐️⭐️⭐️ tour Guides in the cities and monument special tour ⭐️⭐️⭐️⭐️⭐️⭐️ restaurant choice ⭐️⭐️⭐️⭐️⭐️⭐️recommend for upgrades For groups with big eaters and sizes of rooms
Chris
GBStress Free, but they cut corners. As someone who used to plan students trips on my own, I loved the elimination of the stress. Everything is planned out and handled for you. But they are CHEAP and cut corners. Dingy hotels, only include tap water as drinks with dinner, awful breakfast options, and no food choices with dinner. For the amount we pay, I expect more.
Samantha
GBCheap Company Prior to the trip there were no issues. Upon arrival things seemed to be fine, however it was very rushed. We had issues with being early to events that needed less time and then many additional hours of sitting around in places that needed little time. We also encountered many issues with a specific Hotel. We were told that the hotels was in Switzerland and it is was actually in France. That wasn't as much of an issues as the fact that the hotel was dirty with bugs and small live animals. One room even had hair clippings in the sink and the bed. We were also not allowed any extra towels for the hotel because they were only a 2 star. The staff is extremely rude. The tour guide was stressed out what seemed most of the time and got lost. These things should never happen.