Lapis Jean
GBStill waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.
Michelle
GBBarcelona, Madrid, Sevilla, Malaga Our tour Director, Jessica made every difference in our whole trip to give 5 stars!!!! We had some hiccups dealing with $$/business side/communication on the planning/finance side. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Expertise in the country tour director, JESS!! ⭐️⭐️⭐️⭐️⭐️⭐️ tour Guides in the cities and monument special tour ⭐️⭐️⭐️⭐️⭐️⭐️ restaurant choice ⭐️⭐️⭐️⭐️⭐️⭐️recommend for upgrades For groups with big eaters and sizes of rooms
Chad
GBThis was my 12th trip to Costa Rica with students. It was by far the best trip we have ever had! Our tour guide Raquel was friendly and extremely organized and the food and lodging was excellent! Our tour was planned to perfection. Our tour consultants Nicole and Pam were fantastic and answered all of our questions and communicated with us during the entire planning phase. Our tour guide and bus driver made our trip to Costa Rica a memorable one. Attention to detail, well planned excursions and adventure, with excellent food and lodging made this trip the best! Thank you Explorica for making this a trip to remember for all of our teachers, students and parents. Pura Vida!
Danah
GBAmazing! Our tour director, Vincent Delmas, was amazing. Our hotel was steps from the metro. Food this trip was very good. Seeing my students discover the art we study in the classroom in real time is always a highlight. We saw all of the major monuments and sites and had the freedom to see some things on our own. Worlstrides/Explorica are the absolute best student travel company.
Jacki MacIntyre
GBThe main tour guide was amazing The main tour guide was amazing, kind, and so very helpful. The other tour guides and the drivers were great and did amazing jobs. Each hotel had good service and clean rooms. The first thing I would say that needed a little change was the meals that were chosen for dinners. I think people should be able to pick from 2 options before hand. So they know what they are getting for dinner meals. The other thing would be the overnight cruise, rooms were decent, meals not so good, and a long time waiting. But over all I had a wonderful time and enjoyed seeing the amazing historical sites.