Cheap Company Prior to the trip there were no issues. Upon arrival things seemed to be fine, however it was very rushed. We had issues with being early to events that needed less time and then many additional hours of sitting around in places that needed little time. We also encountered many issues with a specific Hotel. We were told that the hotels was in Switzerland and it is was actually in France. That wasn't as much of an issues as the fact that the hotel was dirty with bugs and small live animals. One room even had hair clippings in the sink and the bed. We were also not allowed any extra towels for the hotel because they were only a 2 star. The staff is extremely rude. The tour guide was stressed out what seemed most of the time and got lost. These things should never happen.

This was my 12th trip to Costa Rica with students. It was by far the best trip we have ever had! Our tour guide Raquel was friendly and extremely organized and the food and lodging was excellent! Our tour was planned to perfection. Our tour consultants Nicole and Pam were fantastic and answered all of our questions and communicated with us during the entire planning phase. Our tour guide and bus driver made our trip to Costa Rica a memorable one. Attention to detail, well planned excursions and adventure, with excellent food and lodging made this trip the best! Thank you Explorica for making this a trip to remember for all of our teachers, students and parents. Pura Vida!

Still waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.

AMAZING TOUR DIRECTOR-Christian Adolph This tour was spectacular for one reason alone, Christian Adolph!!!! He was absolutely incredible!!! He had an amazing itinerary planned for us and then as travel always does, when changes needed to be made, he was flexible, quick, and always positive. He made sure we had the experience of a lifetime. He is extremely knowledgeable and so personable. He took care of us every step of the way and went over and above what was expected of him. We literally cried when we parted ways with him at the airport.

Switzerland, Bavaria and Austria tour My trip coordinator, Haley Similjan and Claudia Ayala were helpful and patient. Haley even worked with me through Covid, which I'm sure wasn't an easy task! Our tour guide, Ehren Fordyce, was professional, fun, relaxed and informative. He made everything work smoothly, and didn't stress anyone out