I don't understand this quesiton. Important for what people to know? You or people thinking of using Explorica or parents or students? The tour guide, Emma, tried her very best, but she was in over her head. She needed more time with a mentor before being in charge of a group by herself. She wasn't familiar enough with Paris or the metro or the airport so there was a lot of waiting and googling. The itinerary and hotels were changed by Explorica after we were given our schedule. The restaurants were far from our hotels so it meant long walks or metro rides late at night. I'm wondering if either the hotel or restaurants could have been changed. 2 meals were the same (crepes) on the trip, we were hoping for more variety. Out of the 8 dinners there were only 2 with vegetables (salad), all the other dinners were meat and carb.

Still waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.

The main tour guide was amazing The main tour guide was amazing, kind, and so very helpful. The other tour guides and the drivers were great and did amazing jobs. Each hotel had good service and clean rooms. The first thing I would say that needed a little change was the meals that were chosen for dinners. I think people should be able to pick from 2 options before hand. So they know what they are getting for dinner meals. The other thing would be the overnight cruise, rooms were decent, meals not so good, and a long time waiting. But over all I had a wonderful time and enjoyed seeing the amazing historical sites.

No responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.

The Trip of a Lifetime From the time we boarded the plane until we step back off to go through customs in America, Explorica was outstanding. They dot their “i’s” and cross their “T’s” to ensure that it is a worry free experience that is filled with learning, growing and excitement!