Still waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.

Cheap Company Prior to the trip there were no issues. Upon arrival things seemed to be fine, however it was very rushed. We had issues with being early to events that needed less time and then many additional hours of sitting around in places that needed little time. We also encountered many issues with a specific Hotel. We were told that the hotels was in Switzerland and it is was actually in France. That wasn't as much of an issues as the fact that the hotel was dirty with bugs and small live animals. One room even had hair clippings in the sink and the bed. We were also not allowed any extra towels for the hotel because they were only a 2 star. The staff is extremely rude. The tour guide was stressed out what seemed most of the time and got lost. These things should never happen.

Switzerland, Bavaria and Austria tour My trip coordinator, Haley Similjan and Claudia Ayala were helpful and patient. Haley even worked with me through Covid, which I'm sure wasn't an easy task! Our tour guide, Ehren Fordyce, was professional, fun, relaxed and informative. He made everything work smoothly, and didn't stress anyone out

No thanks This company doesn't work well with marginalized people. The itinerary was all over the place. Our tour guide was just fine. The restaurants chosen for us were either "fine" or a complete mess.

The Trip of a Lifetime From the time we boarded the plane until we step back off to go through customs in America, Explorica was outstanding. They dot their “i’s” and cross their “T’s” to ensure that it is a worry free experience that is filled with learning, growing and excitement!