I don't understand this quesiton. Important for what people to know? You or people thinking of using Explorica or parents or students? The tour guide, Emma, tried her very best, but she was in over her head. She needed more time with a mentor before being in charge of a group by herself. She wasn't familiar enough with Paris or the metro or the airport so there was a lot of waiting and googling. The itinerary and hotels were changed by Explorica after we were given our schedule. The restaurants were far from our hotels so it meant long walks or metro rides late at night. I'm wondering if either the hotel or restaurants could have been changed. 2 meals were the same (crepes) on the trip, we were hoping for more variety. Out of the 8 dinners there were only 2 with vegetables (salad), all the other dinners were meat and carb.

Still waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.

Group size and the time dedicated for shopping were a downer I did not like the large group size. Traveling with a group of 48 in Japan is not feasible or fair to the tour leader and the rest of the group. Getting 48 people off a train in less than a minute is not feasible. I also did not like all of the time alloted to shopping. The trip to Odaiba felt like a wasted day. My students went to Japan to learn about Japan, not to attend a science museum and go to a mall and eat at an American buffet. On the positive side, the guide was very knowledgeable, the hotels and hotel breakfasts were perfect, and the visits to the gardens and temples and market were great.

A Amazing trip!!! Beautiful trip overall. Food is 2/10 and the worse is the welcome Paella , which is more like dough with scattered chicken pieces. Hotels are a mixed Sevillas hotel is most-like a cheap hostal with a lot of deficiencies and complicated, poorly designed key system, already mastered in most basic hotels. The tour is fabulous and well planned, the need of “Real travelers ib the corporative iOS necessary to correct things like tour pacing, buss ride time church and free times.

Explorica arranged a return flight on a… Explorica arranged a return flight on a Friday that was canceled. It has been three days and the whole group is still stranded in Barcelona. There’s been no communication from Explorica and they have not arranged any flights as of yet… It has been three days of the girls just sitting in a hotel room waiting for a standby flight with no help.