Hunter Cobeen
GBNo responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.
Lapis Jean
GBStill waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.
Jon Darkow
GBExplorica arranged a return flight on a… Explorica arranged a return flight on a Friday that was canceled. It has been three days and the whole group is still stranded in Barcelona. There’s been no communication from Explorica and they have not arranged any flights as of yet… It has been three days of the girls just sitting in a hotel room waiting for a standby flight with no help.
Eric
GBNo thanks This company doesn't work well with marginalized people. The itinerary was all over the place. Our tour guide was just fine. The restaurants chosen for us were either "fine" or a complete mess.
Bruce
CAOverall tour was awesome - inspiring and highly valuable for all participants!. Overall tour was great. We loved it. Restaurant food in France was Horrible at worst, mediocre at best, service also poor. Italian restaurants were good, service very good in Italy Hotels were good (2.5 stars) across the board. TOUR DIRECTOR EXCELLENT! PS. The only negative was food at 2 restaurants in France BUT Explorica made good by offering to pay for a pizza party for all participants once we got home. Above and beyond, thank you!