Lapis Jean
GBStill waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.
Ambyr Gallegly
GBAMAZING TOUR DIRECTOR-Christian Adolph This tour was spectacular for one reason alone, Christian Adolph!!!! He was absolutely incredible!!! He had an amazing itinerary planned for us and then as travel always does, when changes needed to be made, he was flexible, quick, and always positive. He made sure we had the experience of a lifetime. He is extremely knowledgeable and so personable. He took care of us every step of the way and went over and above what was expected of him. We literally cried when we parted ways with him at the airport.
Hunter Cobeen
GBNo responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.
Mark Maradei
GBThe Trip of a Lifetime From the time we boarded the plane until we step back off to go through customs in America, Explorica was outstanding. They dot their “i’s” and cross their “T’s” to ensure that it is a worry free experience that is filled with learning, growing and excitement!
Bruce
CAOverall tour was awesome - inspiring and highly valuable for all participants!. Overall tour was great. We loved it. Restaurant food in France was Horrible at worst, mediocre at best, service also poor. Italian restaurants were good, service very good in Italy Hotels were good (2.5 stars) across the board. TOUR DIRECTOR EXCELLENT! PS. The only negative was food at 2 restaurants in France BUT Explorica made good by offering to pay for a pizza party for all participants once we got home. Above and beyond, thank you!