No responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.

This was my 12th trip to Costa Rica with students. It was by far the best trip we have ever had! Our tour guide Raquel was friendly and extremely organized and the food and lodging was excellent! Our tour was planned to perfection. Our tour consultants Nicole and Pam were fantastic and answered all of our questions and communicated with us during the entire planning phase. Our tour guide and bus driver made our trip to Costa Rica a memorable one. Attention to detail, well planned excursions and adventure, with excellent food and lodging made this trip the best! Thank you Explorica for making this a trip to remember for all of our teachers, students and parents. Pura Vida!

Switzerland, Bavaria and Austria tour My trip coordinator, Haley Similjan and Claudia Ayala were helpful and patient. Haley even worked with me through Covid, which I'm sure wasn't an easy task! Our tour guide, Ehren Fordyce, was professional, fun, relaxed and informative. He made everything work smoothly, and didn't stress anyone out

Still waiting for refund, 31 days later After I paid the full balance of my Explorica account, over $2k+, 1-week before it was due, this company then took the same amount out of my bank account 7 days later, leaving my account at a negative balance. I did not authorize this transaction. I am now on day 31, still waiting for my refund via a mysterious check that I have been told was "in the mail". I have made multiple phone calls and emails trying to escalate this refund, only to be lied to. Their business tactics are shady and opaque.

The main tour guide was amazing The main tour guide was amazing, kind, and so very helpful. The other tour guides and the drivers were great and did amazing jobs. Each hotel had good service and clean rooms. The first thing I would say that needed a little change was the meals that were chosen for dinners. I think people should be able to pick from 2 options before hand. So they know what they are getting for dinner meals. The other thing would be the overnight cruise, rooms were decent, meals not so good, and a long time waiting. But over all I had a wonderful time and enjoyed seeing the amazing historical sites.