Sonya
GBGroup size and the time dedicated for shopping were a downer I did not like the large group size. Traveling with a group of 48 in Japan is not feasible or fair to the tour leader and the rest of the group. Getting 48 people off a train in less than a minute is not feasible. I also did not like all of the time alloted to shopping. The trip to Odaiba felt like a wasted day. My students went to Japan to learn about Japan, not to attend a science museum and go to a mall and eat at an American buffet. On the positive side, the guide was very knowledgeable, the hotels and hotel breakfasts were perfect, and the visits to the gardens and temples and market were great.
Samantha
GBCheap Company Prior to the trip there were no issues. Upon arrival things seemed to be fine, however it was very rushed. We had issues with being early to events that needed less time and then many additional hours of sitting around in places that needed little time. We also encountered many issues with a specific Hotel. We were told that the hotels was in Switzerland and it is was actually in France. That wasn't as much of an issues as the fact that the hotel was dirty with bugs and small live animals. One room even had hair clippings in the sink and the bed. We were also not allowed any extra towels for the hotel because they were only a 2 star. The staff is extremely rude. The tour guide was stressed out what seemed most of the time and got lost. These things should never happen.
Chad
GBThis was my 12th trip to Costa Rica with students. It was by far the best trip we have ever had! Our tour guide Raquel was friendly and extremely organized and the food and lodging was excellent! Our tour was planned to perfection. Our tour consultants Nicole and Pam were fantastic and answered all of our questions and communicated with us during the entire planning phase. Our tour guide and bus driver made our trip to Costa Rica a memorable one. Attention to detail, well planned excursions and adventure, with excellent food and lodging made this trip the best! Thank you Explorica for making this a trip to remember for all of our teachers, students and parents. Pura Vida!
Eric
GBNo thanks This company doesn't work well with marginalized people. The itinerary was all over the place. Our tour guide was just fine. The restaurants chosen for us were either "fine" or a complete mess.
Hunter Cobeen
GBNo responsibility This was my son’s first trip without his family. He went with two teachers and other students from his school. The experience of seeing other countries was amazing he says, but the travel was rushed and there were last minute hotel changes. He lost his passport at one of the hotels, and when it was located explorica did nothing to retrieve it. Mom, across the world, had to coordinate getting it back to him. That meant he missed coming home with the group. Our family had to pay for the return trip for him and his teacher. Which was almost as much as the entire trip. Trip insurance saysReturn airfare and passport shipment fee are not covered under the plan provisions. Our Family is beyond disappointed with explorica.