Cheap products no customer service… Placed my order but no shipping information was available so I had no idea when the bag would arrive. Emailed customer service for status. No reply but the bag arrived the day before I needed it. The zippers are flimsy but with a little effort will work. Since I was going to a tropical climate so my bag was packed lightweight clothes for a brief trip. Nonetheless on my first use the strap broke at the clasp. This made the bag very annoying to get up and down narrow walk ways and resulted me in leaving my favorite water bottle at gate because my hands were full with my boarding bag and the strapless bag. I got back from my trip and emailed customer service. More than a week later still no reply hence my review. Go with any other company. Don’t waste your money.

Your product broke the first time I… Your product broke the first time I used it. How embarrassing to pay decent money for a bag that falls apart and you have to carry it all day in the airport. Every single zipper broke. I have never seen such poor quality in a bag. Your company should be ashamed ripping people off like this.

As a pilot I have to move from hotel… As a pilot I have to move from hotel room to hotel room very frequently. This bag meets all my needs as well is easy to transition from hotel to hotel with as well as loading in and out of aircraft’s and Uber. Only thing I would love to see is the same bag in leather.

The products are good The products are good, the warehouse staff not so much. Their Customer Service is great and responsive. I have ordered twice from them now and this time I received the wrong product. CS says they are going to make it right so we will see.

This is the second review request I… This is the second review request I have received for a garment bag that I still haven't received yet. It has been 14 days since I placed the order. I just checked the tracking number, and is still shows that UPS is still waiting to receive the package. So, I still have no idea when I might receive my order. I have sent two emails to the company asking what is going on with this order. I received one response, that just said, check the tracking number. Very disappointed that I have not received my order yet and still have no idea when if ever I might receive it.