Donna Grube
GBAmazing but leaving was like leaving family! Just got back from Egypt and Jordan a week ago. Kensington Tours was awesome. The drivers and guides were friendly and knowledgeable. In my heart they are family! The Tour Directors were helpful and so nice! Again, like family! The airport assistance was was spot on. I felt safe The entire trip. The itinerary was good. I caught a cold and had the flexibility to scale back a little so I could rest a little. The guide and driver made sure I got the proper cold medicine and plenty of tea and food to soothe the throat. Like I said, it was like family! I can't thank Kensington enough for making my trip so wonderful!
Barbara George
GBCosta Rica - Great trip and Kensington great tour Camila Rico did a great job in planning our trip to Costa Rica. She listened to what we wanted and planned the trip around our interests and lifestyle. We spent 4 nights at The Springs Resort in Arenal. The staff at the hotel were outstanding, remembering our names, and always friendly. Our guide for 3 days was Diego Ramirez. He was knowledgeable, prompt and took us to some out of the way places. Guillermo Vargas was our guide and Waddy was our driver in Monteverde. We stayed at the Senda Monteverde. The rooms are comfortable and updated. Here too the staff were great, helpful, and friendly. Our last 3 nights were at the Arenas del Mar. This is a must visit hotel. The rooms overlook the ocean, the staff, like at all the other hotels, was outstanding. Very friendly and caring. We had a guide to Manuel Antonio Park one day. Camila booked us a catamaran ride with Planet Dolphin cruises. This was a fun morning relaxing, eating, and drinking on the catamaran. I would recommend Kensington Tours and Camila Rico for Costa Rica
Robin L Murphree
GBCommunication is Key Having an organization that communicates well not only with us but also with each other makes all the difference. I had to talk to several different people at Kensington during our trip and everyone seemed to be aware of everything that was going on. Minor things that could have mushroomed into a disaster were resolved quickly and dealt with professionally. A great team effort! Thank you!
John Ford
GBJohn Dawson The agent assigned to my vacation was friendly, helpful, and efficient. There were no package tours that travelled to the various spots where I wanted to go in South America. He put together a wonderful custom itinerary, and took into consideration all my preferences along the way. This was truly a job well done! Thank you, John, and thank you Kensington!
Jon Arakaki
GBPersonal Heritage Journey to Okinawa This was a joint venture between Kensington Tours and Ancestry.com, and the main purpose was to visit my grandparents' ancestral villages in Okinawa and potentially meet distant relatives. I had high expectations going into the trip, and my expectations were exceeded. Everyone involved, from Jeremy (Kensington), Kyle (Ancestry), Yuzo (genealogist), Suiko (guide), the drivers, etc., all worked to ensure this was a trip of a lifetime. The hotel (Double Tree by Hilton, Naha) was also in a great location. I give the Personal Heritage Journeys program my highest recommendation.