Communication is Key Having an organization that communicates well not only with us but also with each other makes all the difference. I had to talk to several different people at Kensington during our trip and everyone seemed to be aware of everything that was going on. Minor things that could have mushroomed into a disaster were resolved quickly and dealt with professionally. A great team effort! Thank you!

Anit Singh and Kensington do an… Anit Singh and Kensington do an outstanding job! This was our second trip with Kensington, and if you wish to travel in comfort and security and have a great adventure, this is the best company to use. Many thanks for all your effort Anit!

Personal Heritage Journey to Okinawa This was a joint venture between Kensington Tours and Ancestry.com, and the main purpose was to visit my grandparents' ancestral villages in Okinawa and potentially meet distant relatives. I had high expectations going into the trip, and my expectations were exceeded. Everyone involved, from Jeremy (Kensington), Kyle (Ancestry), Yuzo (genealogist), Suiko (guide), the drivers, etc., all worked to ensure this was a trip of a lifetime. The hotel (Double Tree by Hilton, Naha) was also in a great location. I give the Personal Heritage Journeys program my highest recommendation.

If I could give a zero I would If I could give a zero I would. Very over priced, ( $500 more for airline tickets) no communication,( takes days to get an answer) no confirmation of tours. Nothing is ever their fault. We have answers back from the hotel immediately. They claim no one answers The calls. I finally had to forget Kensington and book it all myself.

John Dawson The agent assigned to my vacation was friendly, helpful, and efficient. There were no package tours that travelled to the various spots where I wanted to go in South America. He put together a wonderful custom itinerary, and took into consideration all my preferences along the way. This was truly a job well done! Thank you, John, and thank you Kensington!