Philip Radford
SAEgyptian Tour I would like to thank Kensington for organising one of the very top trips of my life. I've been to over forty countries and I am so pleased with your service. I particularly I have to single out two people, my guides Marwa and Hassan. Marwa and Hassan alike were incredibly knowledgeable, professional, courteous and helpful. They bought the trip to life and they both exceeded expectations in every regard, they were truly excellent. The drivers were also very professional and safe and I would like to mention Ibrahim particularly. The boat was very comfortable and the staff exceptionally professional. My only comment to help would be the lack of WiFi on the boat because it was only available in the reception area and I still had some work to do and make calls, so that was the only gripe on the entire trip but I understand all of the boats are the same in that respect. The set up, and follow up led by Moe and Mohammed was excellent. Thanks Kensington team!!
Robin L Murphree
GBCommunication is Key Having an organization that communicates well not only with us but also with each other makes all the difference. I had to talk to several different people at Kensington during our trip and everyone seemed to be aware of everything that was going on. Minor things that could have mushroomed into a disaster were resolved quickly and dealt with professionally. A great team effort! Thank you!
Harpreet Jaswal
GBEgypt,never visit alone without proper guides. Jovita Jarrell from Hyssop travel made our itinerary for Egypt thru Kensington tours as per our custom dates due to our daughter school schedule.We were really happy we did arrange it well.Egypt is not a country to be visited without proper and knowledgeable guides. Tourist traps are in every inch of Egypt.All the guides thru Kensington tours were excellent and saved us from getting into trouble with the hawkers.Every tour attendant from the airport or the drivers in Cairo,Aswan,Luxor or Hurghada were great.Always on time.Even on cruise St Sonesta attendants were great.There are too many to name.Bottom line is this,according to the guides Kensington and one other tour company are the most respected in Egypt.Better to be prepared when you go to this historically rich but economically very poor country. Thanks again to Joivita Jarrell to make out trip great.
Claudia Calverley
GBIf I could give a zero I would If I could give a zero I would. Very over priced, ( $500 more for airline tickets) no communication,( takes days to get an answer) no confirmation of tours. Nothing is ever their fault. We have answers back from the hotel immediately. They claim no one answers The calls. I finally had to forget Kensington and book it all myself.
Laura
GBWe have used Kensington Tours twice… We have used Kensington Tours twice now, once for Iceland and more recently Paris. I can’t say enough good things about both experiences. Each trip was expertly catered to our interests and they do an amazing job vetting the private guides…above and beyond expectations both times and we will be sure to use Kensington Tours again !