Robin L Murphree
GBCommunication is Key Having an organization that communicates well not only with us but also with each other makes all the difference. I had to talk to several different people at Kensington during our trip and everyone seemed to be aware of everything that was going on. Minor things that could have mushroomed into a disaster were resolved quickly and dealt with professionally. A great team effort! Thank you!
Glenn
CAThis is the 4th time we have used the… This is the 4th time we have used the services of Kensington Tours. They have very knowledgeable people with any country you may be interested in visiting and will then customize an experience for you based on your interests and budget. Also you have a 24 hour contact wherever you are if you encounter any issues or have any questions. All tour guides were very professional and personable which created a very memorable and enjoyable experience.
C Busbee
GBVietnam and China Two Week Trip Vietnam and China Two Week Trip: Kevin Smith of Kensington Travel did an excellent job of setting up a fantastic itinerary and making sure we were supported every step of the way. Trip of a lifetime.
Claudia Calverley
GBIf I could give a zero I would If I could give a zero I would. Very over priced, ( $500 more for airline tickets) no communication,( takes days to get an answer) no confirmation of tours. Nothing is ever their fault. We have answers back from the hotel immediately. They claim no one answers The calls. I finally had to forget Kensington and book it all myself.
Donna Grube
GBAmazing but leaving was like leaving family! Just got back from Egypt and Jordan a week ago. Kensington Tours was awesome. The drivers and guides were friendly and knowledgeable. In my heart they are family! The Tour Directors were helpful and so nice! Again, like family! The airport assistance was was spot on. I felt safe The entire trip. The itinerary was good. I caught a cold and had the flexibility to scale back a little so I could rest a little. The guide and driver made sure I got the proper cold medicine and plenty of tea and food to soothe the throat. Like I said, it was like family! I can't thank Kensington enough for making my trip so wonderful!