A Trip of a Lifetime My wife and 3 of my adult children just got back from a 12 day tour through Japan. Our travel agent recommended Kensington and that was the best recommendation she could ever have given us. Loann was fantastic and she organized a trip itinerary that we fell in love with. It gave us a true taste of Japan without running us into the ground. All of the guides on the ground in Japan were fantastic. They were enthusiastic and very knowledgeable. All the sites and excursions were that we saw were simply breathtaking. We wouldn’t have changed one thing that Kensington provided for us. Thank you so much for making this trip an unforgettable experience of a lifetime!

If I could give a zero I would If I could give a zero I would. Very over priced, ( $500 more for airline tickets) no communication,( takes days to get an answer) no confirmation of tours. Nothing is ever their fault. We have answers back from the hotel immediately. They claim no one answers The calls. I finally had to forget Kensington and book it all myself.

Customized & Help for Us Really enjoyed how the experience was customized for our needs and wish list. Securing the right show tickets, helping with city/museum tours, and restaurant experiences. The price was competitive with a large high end group tour but just for us. Every trip there will be an issue. What was impressive was the help on the other end of the phone to make sure we had the right flight, insurance or last minute tour change. Our family was a teen (new to overseas travel) with 2 adults (its been 20+ years)

John Dawson The agent assigned to my vacation was friendly, helpful, and efficient. There were no package tours that travelled to the various spots where I wanted to go in South America. He put together a wonderful custom itinerary, and took into consideration all my preferences along the way. This was truly a job well done! Thank you, John, and thank you Kensington!

Egypt,never visit alone without proper guides. Jovita Jarrell from Hyssop travel made our itinerary for Egypt thru Kensington tours as per our custom dates due to our daughter school schedule.We were really happy we did arrange it well.Egypt is not a country to be visited without proper and knowledgeable guides. Tourist traps are in every inch of Egypt.All the guides thru Kensington tours were excellent and saved us from getting into trouble with the hawkers.Every tour attendant from the airport or the drivers in Cairo,Aswan,Luxor or Hurghada were great.Always on time.Even on cruise St Sonesta attendants were great.There are too many to name.Bottom line is this,according to the guides Kensington and one other tour company are the most respected in Egypt.Better to be prepared when you go to this historically rich but economically very poor country. Thanks again to Joivita Jarrell to make out trip great.