Sandra M-K
GBCustomized & Help for Us Really enjoyed how the experience was customized for our needs and wish list. Securing the right show tickets, helping with city/museum tours, and restaurant experiences. The price was competitive with a large high end group tour but just for us. Every trip there will be an issue. What was impressive was the help on the other end of the phone to make sure we had the right flight, insurance or last minute tour change. Our family was a teen (new to overseas travel) with 2 adults (its been 20+ years)
Donna Grube
GBAmazing but leaving was like leaving family! Just got back from Egypt and Jordan a week ago. Kensington Tours was awesome. The drivers and guides were friendly and knowledgeable. In my heart they are family! The Tour Directors were helpful and so nice! Again, like family! The airport assistance was was spot on. I felt safe The entire trip. The itinerary was good. I caught a cold and had the flexibility to scale back a little so I could rest a little. The guide and driver made sure I got the proper cold medicine and plenty of tea and food to soothe the throat. Like I said, it was like family! I can't thank Kensington enough for making my trip so wonderful!
Philip Radford
SAEgyptian Tour I would like to thank Kensington for organising one of the very top trips of my life. I've been to over forty countries and I am so pleased with your service. I particularly I have to single out two people, my guides Marwa and Hassan. Marwa and Hassan alike were incredibly knowledgeable, professional, courteous and helpful. They bought the trip to life and they both exceeded expectations in every regard, they were truly excellent. The drivers were also very professional and safe and I would like to mention Ibrahim particularly. The boat was very comfortable and the staff exceptionally professional. My only comment to help would be the lack of WiFi on the boat because it was only available in the reception area and I still had some work to do and make calls, so that was the only gripe on the entire trip but I understand all of the boats are the same in that respect. The set up, and follow up led by Moe and Mohammed was excellent. Thanks Kensington team!!
Robin L Murphree
GBCommunication is Key Having an organization that communicates well not only with us but also with each other makes all the difference. I had to talk to several different people at Kensington during our trip and everyone seemed to be aware of everything that was going on. Minor things that could have mushroomed into a disaster were resolved quickly and dealt with professionally. A great team effort! Thank you!
John Ford
GBJohn Dawson The agent assigned to my vacation was friendly, helpful, and efficient. There were no package tours that travelled to the various spots where I wanted to go in South America. He put together a wonderful custom itinerary, and took into consideration all my preferences along the way. This was truly a job well done! Thank you, John, and thank you Kensington!