Egyptian Tour I would like to thank Kensington for organising one of the very top trips of my life. I've been to over forty countries and I am so pleased with your service. I particularly I have to single out two people, my guides Marwa and Hassan. Marwa and Hassan alike were incredibly knowledgeable, professional, courteous and helpful. They bought the trip to life and they both exceeded expectations in every regard, they were truly excellent. The drivers were also very professional and safe and I would like to mention Ibrahim particularly. The boat was very comfortable and the staff exceptionally professional. My only comment to help would be the lack of WiFi on the boat because it was only available in the reception area and I still had some work to do and make calls, so that was the only gripe on the entire trip but I understand all of the boats are the same in that respect. The set up, and follow up led by Moe and Mohammed was excellent. Thanks Kensington team!!

Working with Caroline Flarty is a Joy Working with Caroline Flarty is a Joy Caroline helped me with a family trip to Paris, Annecy & Chamonix and it was amazing. She was very knowledgeable and redirected this family to alternative areas when their desired locations were not seasonal. They LOVED their trip and their daughter got to celebrate her sweet 16 in the most magical way. I can't say enough about her thorough communication style and look forward to working with her again. She is the best.

Customized & Help for Us Really enjoyed how the experience was customized for our needs and wish list. Securing the right show tickets, helping with city/museum tours, and restaurant experiences. The price was competitive with a large high end group tour but just for us. Every trip there will be an issue. What was impressive was the help on the other end of the phone to make sure we had the right flight, insurance or last minute tour change. Our family was a teen (new to overseas travel) with 2 adults (its been 20+ years)

Great trip to Port Douglas thanks to Emma with Kensington Tours Emma our tour planner was able to quickly put together a package trip to Cairns / Port Douglas which worked perfectly for our last week in Australia. We stayed in a darling boutique hotel, had prompt/fun drivers and knowledgeable tour guides who made our trip a success. Thank you Emma and Kensington Tours!

If I could give a zero I would If I could give a zero I would. Very over priced, ( $500 more for airline tickets) no communication,( takes days to get an answer) no confirmation of tours. Nothing is ever their fault. We have answers back from the hotel immediately. They claim no one answers The calls. I finally had to forget Kensington and book it all myself.