william love
GBFreddy went above and beyond whereas… Freddy went above and beyond whereas other agents that I spoke to today could not or would not go do the extra step of helping me. He was very interested In helping me. His follow thru was excellent. I could not believe the amount of time that he put in to Achieve the results that I was so happy with. He made several phone calls to me back and forth getting the charge through as my credit card company made the assumption that it was a fraud charge.
Norton
GBLast Minute Flight Change My wife had to make a last minute change to her flight. Te agent was courteous, professional, and very knowledgable. He was a great help
Dong Wang
GBPat was super helpful and knowledgeable… Pat was super helpful and knowledgeable about the change I requested. I tried to merge two reservations including two kids under 11 and he was able to provide multiple options and helped me get to an optimal solution. I would call Pat for my future reservation needs
Aly
GBRoy was very helpful. Roy was very helpful. I had to change hotels and he was able to assist me. Excellent customer service.
Lucinda Wheaten
GBMy agent Onyx My agent Onyx, was very helpful, very patient, and very kind. He went above and beyond to ensure that my flight reservations were completed. As a senior, I sometimes require a little more patience from others. He made me feel very confident and well taken care of. I thank him for his service.