Thor was wonderful Initial call quality was very poor, resolved in a few seconds. From then on Thor helped with exactly what I needed. Thanks!

Pat was super helpful and knowledgeable… Pat was super helpful and knowledgeable about the change I requested. I tried to merge two reservations including two kids under 11 and he was able to provide multiple options and helped me get to an optimal solution. I would call Pat for my future reservation needs

Very knowledgeable & helped me when I… Freddy smith was Very knowledgeable & helped me when I really needed it my mom passed away & I needed a flight he was so patient & made me feel he cared. I usually don’t use frontier airlines But He made me more confident to Use this airline again

Yes Avery was particularly good she got… Yes Avery was particularly good she got me exactly what I needed and I was a pain in the ass because I was booking for someone else and I had to keep changing the itinerary but she got everything I needed she was very helpful

Freddy went above and beyond whereas… Freddy went above and beyond whereas other agents that I spoke to today could not or would not go do the extra step of helping me. He was very interested In helping me. His follow thru was excellent. I could not believe the amount of time that he put in to Achieve the results that I was so happy with. He made several phone calls to me back and forth getting the charge through as my credit card company made the assumption that it was a fraud charge.