I am not a frequent flyer and had to… I am not a frequent flyer and had to change flight. Dwayne was patient with my questions and assisted with guiding me through the process patiently and with knowledge. Great attitude.

Freddy went above and beyond whereas… Freddy went above and beyond whereas other agents that I spoke to today could not or would not go do the extra step of helping me. He was very interested In helping me. His follow thru was excellent. I could not believe the amount of time that he put in to Achieve the results that I was so happy with. He made several phone calls to me back and forth getting the charge through as my credit card company made the assumption that it was a fraud charge.

Roy was very helpful. Roy was very helpful. I had to change hotels and he was able to assist me. Excellent customer service.

Pat was super helpful and knowledgeable… Pat was super helpful and knowledgeable about the change I requested. I tried to merge two reservations including two kids under 11 and he was able to provide multiple options and helped me get to an optimal solution. I would call Pat for my future reservation needs

Had to Fly in to Dubai last minute… Had to Fly in to Dubai last minute because of the Rains Last week. Mr Sean was very humble to book the next available flight, as it was an emergency situation for me. Again great Customer Service and excellent communication. Warm Regards, Adil