Owen did a great job of getting me a… Owen did a great job of getting me a full refund on a flight I had to cancel; he could not have been more helpful. He is a great employee!

Hi I am 89 and I have travel for many… Hi I am 89 and I have travel for many years. I Contacted United Air Lines phone # I was contacted by Feeddy Smith who helped me to get what I wanted and needed. He stayed with me & called back with any new information. It was easy to pay for as well. even my Cruises agent was inpresd.

Pat was super helpful and knowledgeable… Pat was super helpful and knowledgeable about the change I requested. I tried to merge two reservations including two kids under 11 and he was able to provide multiple options and helped me get to an optimal solution. I would call Pat for my future reservation needs

I am not a frequent flyer and had to… I am not a frequent flyer and had to change flight. Dwayne was patient with my questions and assisted with guiding me through the process patiently and with knowledge. Great attitude.

Freddy went above and beyond whereas… Freddy went above and beyond whereas other agents that I spoke to today could not or would not go do the extra step of helping me. He was very interested In helping me. His follow thru was excellent. I could not believe the amount of time that he put in to Achieve the results that I was so happy with. He made several phone calls to me back and forth getting the charge through as my credit card company made the assumption that it was a fraud charge.