Adrianna Smith
GBAmazing Scandinavian Adventure Our trip was such a wonderful experience. The team created the perfect Scandinavian experience for us. Each stop was different from the one before, and we were always in awe of all the things we were able to see and do despite the limited time. The Firebird team hit all of our bucket list items, from visiting the Vasa Museum; staying at the original Ice Hotel; dog sledding; and we were lucky enough to enjoy the Northern Lights at two of our stops. All of our hotels were perfect with the friendliest staff, great food and perfect rooms. The transfers made traveling from Denmark to Sweden to Finland as stress free as possible. This trip is one that we will always remember.
Khiem Vu
GB5/5 would recommend Our entire Australia trip was planned by Firebird and all activities were organized exactly to how I wanted it. Customer service was always available via phone for urgent questions or emergencies. I plan to choose Firebird for a future overseas trip.
Brenda D
GBWonderful trip This was our first trip with Firebird Tours but definitely won't be the last. Alex P was our agent and so helpful & responsive to all questions or concerns. Hotels, transport, guides were fantastic. Minor issues were addressed by Firebird immediately. Highly recommend Firebird.
Annette Barlow
NZWould not use Firebird again Firebird is incredibily difficult to deal with. With every difficulty a different person would answer. It was hard to make them understand exactly what we wanted regarding hotel rooms, and when it came to paying we were given three different bank account numbers. I was beginning to think we had been scammed. The trip itself was great. We visited wonderful places and mostly the guides and drivers worked out well, Although the Oslo driver didn’t turn up, and the one meeting us at the airport came with no sign so we didn't know who he was. Overall we loved the places we went to but wouldn't use Firebird again because they were too frustrating to deal with.
TonyJ
AUFantastic Firebird arranged Scandinavian trip Firebird arranged a fantastic trip of the Nordics for the five of us. Across Sweden, Norway, Finland and Denmark the accommodation, transport, activities and transits were first class and seamless. I highly recommend.