Second Firebird trip, but not the last This is the second Firebird trip our family has taken. As a well-traveled and tech-savvy millennial, I couldn’t imagine traveling again without Firebird. The painful logistics, transportation, and tours are all carefully arranged and taken care of in the most convenient manner. It’s changed the way we travel forever and we will be using Firebird again in the future; it was worth every penny.

I would highly recommend Firebird… I would highly recommend Firebird Tours. I just came back from Portugal and had an amazing time. Natalia and her team are the best. They choose amazing tours for us and the guides they work with are top notch. Everything was so easy. They really listened to what we were looking for in a trip and were so friendly and easy to work with. I look forward to planning my next trip with them

Great individualized service and communication This was our first trip to Europe and a special celebration for my wife and I. 17 days in Austria and Rome. Firebird handled all in-country transportation and lodging, and several personal or small group tours. I never worked with a tour company before and did not know anyone who had worked with Firebird previously, so I was a bit hesitant. However, I was extremely pleased with Firebird's personalized service, communication, professionalism, and attention to detail / special requests. I felt like I had a personalized travel agent who assisted us with each step of the process, and whose goal was to identify what was important to us individually. The hotels they suggested or agreed upon were excellent and competitively priced. Their in-country transportation services (airports to hotel and city to city) were excellent with one exception regarding emailed train tickets which required a work around. The tour leaders they selected were very good. The thing I appreciated most about the Firebird services was their responsive communication during all phases, and their ability to incorporate all our specific requests. I thought their pricing was very reasonable for the level of service and expertise we were provided.

Exceeded my expectations Exceeded my expectations! I am a solo traveler and asked Firebird if they could put together an unguided tour complete with lodging and transportation details if I provided basic information about what I expected to see and do. Natalia put this together for me, answered countless questions, made suggestions to enhance my trip taking in selected Switzerland, Austria, Italy and Germany sites.

The entire trip was fantastic The entire trip was fantastic. The app was so helpful with the itinerary broken down by day, city, hotel, transportation. The tour guides were fantastic. We saw more than what was originally planned as the guides offered stops along the route.