Amazing Scandinavian Adventure Our trip was such a wonderful experience. The team created the perfect Scandinavian experience for us. Each stop was different from the one before, and we were always in awe of all the things we were able to see and do despite the limited time. The Firebird team hit all of our bucket list items, from visiting the Vasa Museum; staying at the original Ice Hotel; dog sledding; and we were lucky enough to enjoy the Northern Lights at two of our stops. All of our hotels were perfect with the friendliest staff, great food and perfect rooms. The transfers made traveling from Denmark to Sweden to Finland as stress free as possible. This trip is one that we will always remember.

10-day Italian Tour This was our first experience with Firebird (and first trip to Italy). Small group of eight (4 couples all same age range) that vacillated to four many days due to some illness experienced by others. Tour was well planned and executed. Communication is a forte for Firebird, precision planning is impressive. Every hotel was 4/5 star, every guide was exceptional, transportation was flawless. Truly, Firebird knows how to make a great "first" impression! Highly recommended group.

Celebrating my 70th Birthday in Italy I contacted several companies about doing a customized, private tour in Italy as I could not find a group tour that included everything we wanted to see. I went with Firebird because they always responded to my emails quickly, even on weekends. They never dropped the ball with us. That's what impressed me the most as the other companies waited until Monday to get back to me. The trip was my dream trip to celebrate my birthday. It was everything I could have hoped for and more. Everywhere we went we had a driver and/or tour guide waiting for us. We just looked for our names. The drivers were courteous and safe drivers. We had delightful tour guides, and we hated to say goodbye to them at the end of the tour. At least two of our tour guides taught English to kids during the day. They also spoke several different languages. Sometimes the drivers were not as fluent in English. My husband would plug a question into his phone and bring that same question up in Italian. Then he would speak the question to the person in Italian. We did not have communication issues. We asked for and got 4/5 star hotels. We enjoyed all of them. Breakfast was included with the rooms and always good. We were surprised with a complementary bottle of wine from the company in honor of my birthday. Our trip took us from Venice to Florence, a day in Assisi, on to Rome, Vatican City, Sorrento, Pompeii and Capri Island. It also included a day trip up the Amalfi Coast. After our tour of Pompeii, we were given coupons for a free pizza and pop at a local restaurant, complements of Firebird. We appreciated little things like that. We traveled by private driver, train and a motorboat. We had one glitch along the way, but I did an instant chat with Firebird. They got back to me right away and told us what to do and where to go. We highly recommend Firebird and will use their services again.

Wonderful trip This was our first trip with Firebird Tours but definitely won't be the last. Alex P was our agent and so helpful & responsive to all questions or concerns. Hotels, transport, guides were fantastic. Minor issues were addressed by Firebird immediately. Highly recommend Firebird.

Dear Firebird Dear Firebird Anna, Daria, Mariana, Veronica ,Olga , Christian Compliments to Firebird and everyone that made our vacation a perfect 9 days Your customer service , from each of the individuals we spoke with via email or phone was exceptional. Everyone was professional and informative and had the unique special talent to always express concern, sincerity and friendship in communicating responses to any question All the guides were very good , pleasant people and knowledgeable about the venue we toured Sabrina was perfect and could not have possibly been any better Emiliano was good Valentina was good, though we felt we could have seen more in St. Peter’s Basilica. Our itinerary stated we would be back at the hotel at 19:30 unfortunately we were back at 17:30 , ironically there was time to bring us to a Vatican souvenir shop outside the Holy Land Carmino was a very good guide in Pompeii Mariana was exceptional, very close to Sabrina We deviated slightly from the planned itinerary we did not have to time to enter and visit the cathedral and cloister but it was replaced by a pleasant surprise — we took a short boat ride to view the coast from the sea Again there was time to visit a local gift shop before the boat ride Nevies ( forgive any misspelling) was very very nice and very pleasant to be with and listen to Each of your drivers were exceptional and all your vehicles were exceptional, new, clean and spacious Firebird did a great job, we were very satisfied and have no complaints and will use you again and will recommend you to anyone Our only regret? The vacation was too short