An Amazing Lapland Experience Our trip to Lapland was amazing! It was everything I hoped it would be when planning it with Firebird. The communication was on point during planning, during the trip, and follow up. Firebird goes above and beyond to try to make the experience stress free by taking care of the important details that sometimes can be stressful. It's our second big trip planned with Firebird. We will continue using them.

Dear Firebird Dear Firebird Anna, Daria, Mariana, Veronica ,Olga , Christian Compliments to Firebird and everyone that made our vacation a perfect 9 days Your customer service , from each of the individuals we spoke with via email or phone was exceptional. Everyone was professional and informative and had the unique special talent to always express concern, sincerity and friendship in communicating responses to any question All the guides were very good , pleasant people and knowledgeable about the venue we toured Sabrina was perfect and could not have possibly been any better Emiliano was good Valentina was good, though we felt we could have seen more in St. Peter’s Basilica. Our itinerary stated we would be back at the hotel at 19:30 unfortunately we were back at 17:30 , ironically there was time to bring us to a Vatican souvenir shop outside the Holy Land Carmino was a very good guide in Pompeii Mariana was exceptional, very close to Sabrina We deviated slightly from the planned itinerary we did not have to time to enter and visit the cathedral and cloister but it was replaced by a pleasant surprise — we took a short boat ride to view the coast from the sea Again there was time to visit a local gift shop before the boat ride Nevies ( forgive any misspelling) was very very nice and very pleasant to be with and listen to Each of your drivers were exceptional and all your vehicles were exceptional, new, clean and spacious Firebird did a great job, we were very satisfied and have no complaints and will use you again and will recommend you to anyone Our only regret? The vacation was too short

I would highly recommend Firebird… I would highly recommend Firebird Tours. I just came back from Portugal and had an amazing time. Natalia and her team are the best. They choose amazing tours for us and the guides they work with are top notch. Everything was so easy. They really listened to what we were looking for in a trip and were so friendly and easy to work with. I look forward to planning my next trip with them

First trip to Italy This was my first trip to Italy and using Firebird. They did a great job and were very attentive. They followed our flight from Dublin to Venice and recognized we had two delays. Our driver in Venice was right there when we finally arrived and took us to the water taxi which took us very close to our hotel. My only concern was the length of the various tours. Seven out of the 8 people in our group were senior citizens and all 8 agreed the 4 hours of touring and walking was tiring, and after a while people started tuning out the guide. It would be most welcomed if there was a break in the middle. All our guides were very knowledgeable and considerate. Transportation was handled very well. I would use Firebird again and recommend them to others planning a trip. At Firebird I corresponded with Greta and she always got back to me promptly and answered all my questions.

Amazing Scandinavian Adventure Our trip was such a wonderful experience. The team created the perfect Scandinavian experience for us. Each stop was different from the one before, and we were always in awe of all the things we were able to see and do despite the limited time. The Firebird team hit all of our bucket list items, from visiting the Vasa Museum; staying at the original Ice Hotel; dog sledding; and we were lucky enough to enjoy the Northern Lights at two of our stops. All of our hotels were perfect with the friendliest staff, great food and perfect rooms. The transfers made traveling from Denmark to Sweden to Finland as stress free as possible. This trip is one that we will always remember.