An Amazing Lapland Experience Our trip to Lapland was amazing! It was everything I hoped it would be when planning it with Firebird. The communication was on point during planning, during the trip, and follow up. Firebird goes above and beyond to try to make the experience stress free by taking care of the important details that sometimes can be stressful. It's our second big trip planned with Firebird. We will continue using them.

First trip to Italy This was my first trip to Italy and using Firebird. They did a great job and were very attentive. They followed our flight from Dublin to Venice and recognized we had two delays. Our driver in Venice was right there when we finally arrived and took us to the water taxi which took us very close to our hotel. My only concern was the length of the various tours. Seven out of the 8 people in our group were senior citizens and all 8 agreed the 4 hours of touring and walking was tiring, and after a while people started tuning out the guide. It would be most welcomed if there was a break in the middle. All our guides were very knowledgeable and considerate. Transportation was handled very well. I would use Firebird again and recommend them to others planning a trip. At Firebird I corresponded with Greta and she always got back to me promptly and answered all my questions.

Would not use Firebird again Firebird is incredibily difficult to deal with. With every difficulty a different person would answer. It was hard to make them understand exactly what we wanted regarding hotel rooms, and when it came to paying we were given three different bank account numbers. I was beginning to think we had been scammed. The trip itself was great. We visited wonderful places and mostly the guides and drivers worked out well, Although the Oslo driver didn’t turn up, and the one meeting us at the airport came with no sign so we didn't know who he was. Overall we loved the places we went to but wouldn't use Firebird again because they were too frustrating to deal with.

Our family had a wonderful experience… Our family had a wonderful experience on our Firebird tour of Rome, Sorrento and Sardinia. We were able to tailor our experiences to our personal tastes. They suggested tours and we could pick which ones we wanted. Tour guides covered all of our transfers arriving exactly on time at airports and hotels. We would like to start planning our next trip with Firebird. Kingsley from Colorado

Fantastic Firebird arranged Scandinavian trip Firebird arranged a fantastic trip of the Nordics for the five of us. Across Sweden, Norway, Finland and Denmark the accommodation, transport, activities and transits were first class and seamless. I highly recommend.