Ankita Redkar
INExcellent customer service I was trying to book my flight and due to some technical reasons I couldn’t get through the booking process. The message on the screen said the customer care executive will get back in case of failed booking, so I waited for call and Mr Sumant called me and explained the situation and booked for the next convenient flight, he made sure that I got the confirmation email as well, he also answered my queries in very professional manner. Appreciate his help! 😊
SHAIKH NEHAL
INI spoke with Mr Harshit I spoke with Mr. Harshit regarding ticket cancelation of my brother, at the same time booked the ticket for my family which he did promptly. Also coordinated with the airlines too for getting Max. Refund. He was helpful and his suggestions regarding the booking was also appreciable.
AVG
GBLast min book- Thanks Rukshana I had booked a ticket last minute on Travomint, but somehow the airline did not confirm the ticket. When I called Travomint, Miss Rukshana assisted me in every way possible. She was extremely warm, patient and found an alternate ticket around the same time and same price. She kept searching until I got a ticket. I am so pleased with Travomint's service and especially Miss Rukshana's assistance and her skill set to deal with customers in a stressful situation. Thank you Travomint and Miss Rukshana :)
Airam
GBThe experience was very fast The experience was fast, I did my research, Staff promptly responded to my question, provided answers and where necessary advised on next steps. Staff are polite. Thank you.
Uday Sodhi
INGood and prompt response! Good experience over all with your website, there was prompt response from the Chat as well. Quite an interactive customer care service and quick. Well done and hopefully you are able to keep it up in future as well!